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Powerful Transportation Management Software for Bestway Freight Solutions
Technology Category
- Functional Applications - Transportation Management Systems (TMS)
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
- Supply Chain Visibility
Services
- System Integration
The Challenge
Bestway Freight Solutions, a high-growth 3PL, was looking to improve its technology and expand its LTL business for continued growth. The company had outgrown its transportation management system (TMS), which was causing it to miss out on opportunities. The company needed a TMS that would allow faster execution on each load each day, enable rapid carrier onboarding, and provide customers with instant access to their accounts. The company's growth ambitions required the ability to serve its customers' TL and LTL needs. Winning both award types from its largest customers would allow Bestway to move from a TL-LTL split of around 95/5 to 50/50. Executives also knew that growth through headcount alone was a risky proposition, so a fundamental technology change was needed.
About The Customer
Bestway Freight Solutions is a high-growth 3PL that combines the experience of brokerage veterans with the forward thinking of next-generation logistics leaders. Founded in 2014, Bestway specializes in moving customers’ high-value, time-sensitive loads. The company has embarked on a journey to transform from a pure broker to a true 3PL. As with most modern logistics service providers, business growth is a continual priority. The company's growth ambitions required the ability to serve its customers' TL and LTL needs. Winning both award types from its largest customers would allow Bestway to move from a TL-LTL split of around 95/5 to 50/50.
The Solution
Bestway turned to 3Gtms for a solution. With its superior customer support, easy carrier onboarding, and industry-leading options for adding LTL, the solution was ideal. By leveraging 3G’s most nimble implementation program, Bestway had its brokerage software up and running within a month. Also important for a growth-minded company: The option of adding managed transportation and/or parcel in the future with no additional implementations required. Within a few months and no headcount increase, Bestway started to feel like a bigger brokerage. The first noticeable difference was productivity: Saving even one minute per transaction essentially provided brokers with 10% more “business time” per day. Faster turnaround times and instant Bestway account access further improved customer experience.
Operational Impact
Quantitative Benefit
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