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PresenceLearning Democratizes Access to Special Education-Related Services With Vonage
Technology Category
- Sensors - Camera / Video Systems
- Sensors - Temperature Sensors
Applicable Industries
- Education
- Healthcare & Hospitals
Use Cases
- Time Sensitive Networking
Services
- System Integration
The Challenge
PresenceLearning aimed to optimize the use of time with qualified clinical professionals while still offering a personalized service to students in need. However, to deliver therapy at scale, the company needed secure and reliable video conferencing technology that would work well even in settings with lower bandwidth. This was a particular challenge for many rural school districts that rely on teletherapy to serve their students with special needs. Without teletherapy, those students would not be able to receive the critical support they need to succeed in school due to a scarcity of qualified clinical professionals nationwide.
About The Customer
PresenceLearning provides access to a network of nearly 800 licensed clinical professionals who work face-to-face with students via secure, live, online video sessions. The PresenceLearning online therapy environment includes a vast library of activities for speech-language therapy, occupational therapy, and behavioral and mental health services, as well as tools for tracking student progress toward their Individualized Education Program (IEP) goals. PresenceLearning clinicians have provided over 1 million therapy sessions to pre-K12 students nationwide. They deliver high-quality therapy sessions to students of all ages and abilities across the country in a wide variety of school and home settings.
The Solution
PresenceLearning integrated the Vonage platform’s interoperable web and mobile SDKs into its online therapy environment. This enabled the credentialed professionals in its network to deliver services anywhere in the world that has high-speed internet, a webcam, and microphone. Measurement tracking is built into the system so professional clinicians can keep track of progress each time they meet with a student. And because clinicians have access to tens of thousands of worksheets, games, and activities in the platform, they can deliver highly customized therapy based on a student’s age, goals, interests, and academic work. Thanks to the flexibility of the Vonage Video API, the clinicians can have interactive real-time discussions with students, who receive valuable, individual feedback and interventions, ensuring they make progress on their goals as effectively as they would with an onsite SLP, OT, or mental health professional.
Operational Impact
Quantitative Benefit
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