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Prestige Staffing Streamlines Operations with Bullhorn Onboarding and Back Office
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries
- Buildings
- Finance & Insurance
Applicable Functions
- Human Resources
Use Cases
- Personnel Tracking & Monitoring
- Time Sensitive Networking
Services
- System Integration
The Challenge
Prestige Staffing, a staffing firm serving the healthcare and technology industries, was facing significant challenges with its back office operations. The company was initially using MaxHire front office software for recruiting, but as the business expanded to include hundreds of contractors and more than a hundred clients, the manual processes became increasingly error-prone. Employees were burdened with faxing paper timesheets, and contractors had to physically walk their documents down to their manager's office for signatures. The middle and back office processes were lengthy and cumbersome, with the billing employee having to manually match up timesheets to invoices, scan them back to herself, and then email them out individually. As the company grew, it became increasingly difficult to keep track of everything.
About The Customer
Founded in 1999 in Atlanta, Prestige Staffing began as a small, locally-run company. Today, it has expanded to Austin, Chicago, Dallas, New York City, and St. Louis. The company serves the healthcare and technology industries with a variety of clients, ranging from small local businesses to large Fortune 500 companies. Prestige Staffing has been included in the Inc. 5000 List of America's Fastest Growing Companies (2013-2016) and Inavero's Best of Staffing (2011-2017). The company has been a Bullhorn customer for over six years and uses Bullhorn ATS & CRM, Bullhorn Back Office, Bullhorn Onboarding, and Bullhorn Canvas.
The Solution
To address these challenges, Prestige Staffing turned to Bullhorn Back Office. This solution offered pre-built integration with Bullhorn, which the company was already using for its front office operations. The new payroll and billing features in Bullhorn Back Office saved staff roughly a day and half of work each week, and the operations team was able to thrive under this new process. The company also adopted a solution from a payroll software company that was able to build an integration with Bullhorn Back Office, eliminating the need for manual entry almost completely. In addition, Prestige Staffing adopted Bullhorn Onboarding to streamline the onboarding process for its growing roster of contractors. The onboarding process is now handled by a dedicated employee who ensures that everything is ready to go for candidates before they even start.
Operational Impact
Quantitative Benefit
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