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IBM > Case Studies > Protecting user access and improving efficiencies while reducing costs 30 - 40 percent annually
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Protecting user access and improving efficiencies while reducing costs 30 - 40 percent annually

Technology Category
  • Cybersecurity & Privacy - Identity & Authentication Management
Applicable Industries
  • Retail
Applicable Functions
  • Business Operation
Use Cases
  • Cybersecurity
Services
  • System Integration
The Challenge
The international retailing group's Security Operations team was using IBM Security access management software for nearly 14 years. The software was instrumental in governing and enforcing user access for nearly 300,000 users across 250 applications. However, the team saw an opportunity to reduce costs and gain new security capabilities by moving from a software-based access management solution to an integrated access appliance. The company was also looking to better support access to new mobile and cloud applications.
About The Customer
The customer is an international retailing group that operates thousands of stores in the United States and Europe. The group's security team has been using IBM Security access management software for nearly 14 years to effectively govern and enforce user access for nearly 300,000 users across 250 applications. The company is looking to reduce costs and better support access to new mobile and cloud applications.
The Solution
The company decided to upgrade its IBM Security access management environment to the IBM® Security Access Manager appliance for better efficiencies and cost controls. The company worked with Palmetto Security Group, an IBM Premier Business Partner, to help build, test and certify the product in its environment. The flexible appliance can be expanded to provide the company with new features to help protect its web and mobile applications against threats. For example, adding mobile access management capabilities, including context-aware authorization, will help facilitate the delivery of new mobile applications.
Operational Impact
  • The appliance will reduce system requirements by 50 percent, driving a 30 - 40 percent annual savings.
  • The new security features, management capabilities and automatic updates will help the company better address federal regulations and save several hundred hours in labor each year.
  • The flexible appliance can be expanded to provide the company with new features to help protect its web and mobile applications against threats.
Quantitative Benefit
  • System requirements reduced by 50 percent
  • Annual savings of 30 - 40 percent in hardware licensing, maintenance and support costs
  • Several hundred hours saved in labor each year

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