Public Municipality Uses Comodo’s Containment Technology to Protect and Secure Its Data

• Cybersecurity & Privacy - Endpoint Security
• Cybersecurity & Privacy - Network Security
• Cybersecurity & Privacy - Security Compliance

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The City of Thousand Oaks, California, faced significant challenges in managing and securing its numerous desktop endpoints. With nearly 130,000 residents relying on the municipality for various services, including water billing, transportation, home inspections, and preventative maintenance, the need for robust endpoint security was paramount. The increasing threat of malware, spyware, and cybercrime posed a significant risk to the city's network. A single malicious email opened by an unsuspecting employee could jeopardize the entire network, severely impacting the municipality's ability to provide essential services to its residents. The city needed a solution that could manage multiple endpoints efficiently while simplifying the IT management process to ensure the security of its desktop environment.

The City of Thousand Oaks, California, is a public municipality located approximately 30 miles outside of Los Angeles. With a population of nearly 130,000 residents, the city manages a wide range of services for its community, including water billing, transportation, home inspections, and preventative maintenance. The municipality operates hundreds of desktops used by employees to assist local residents with various information and services. The city's IT team is responsible for ensuring the security and efficient management of these endpoints to prevent data breaches and maintain the smooth operation of municipal services. The City of Thousand Oaks turned to Comodo for a comprehensive endpoint security solution to address its cybersecurity needs.

To address the challenges faced by the City of Thousand Oaks, Comodo provided its Endpoint Security Management (ESM) software suite. This solution offered five layers of defense, including antivirus, firewall, host intrusion prevention, automatic containment, and file reputation, directly at the desktop environment. Comodo's patent-pending automatic containment technology played a crucial role in eliminating malware outbreaks and preventing operating system contamination by running untrusted processes in a secure environment on the user's PC. The Comodo ESM dashboard provided the IT team at Thousand Oaks with panoramic insight and control over all aspects of endpoint protection and management. The streamlined interface displayed 14 critical metrics about each of the 500 endpoints, facilitating rapid alerting and remediation of issues. Administrators could terminate endpoint processes, stop or start services, uninstall applications, and delete unwanted files without causing any interference to the end user. Additionally, Comodo's real-time automatic containment technology allowed administrators to define operational thresholds for CPU usage, RAM usage, network usage, and available storage. If these thresholds were exceeded, the system would alert administrators through the dashboard and email notifications.

• Comodo ESM provided a streamlined dashboard for managing endpoints, ensuring security and facilitating installations and updates without interrupting users.
• The automatic containment technology effectively eliminated malware outbreaks and operating system contamination by isolating untrusted processes.
• The IT team at Thousand Oaks gained panoramic insight and control over endpoint protection and management, with 14 critical metrics displayed for each endpoint.

• Managed and secured 500 endpoints efficiently.
• Protected nearly 130,000 residents' data and services.
• Streamlined management of hundreds of desktops.