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DocuWare > Case Studies > QSAC Enhances Document Security and Workflow with DocuWare
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QSAC Enhances Document Security and Workflow with DocuWare

Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • Education
Applicable Functions
  • Human Resources
Use Cases
  • Regulatory Compliance Monitoring
  • Remote Asset Management
Services
  • System Integration
The Challenge
QSAC, a nonprofit organization supporting children and adults with autism, was facing challenges in monitoring its complex accounting processes, grants, and donor funds. With over 1,500 employees and a budget of $55 million, it was crucial to have a robust system in place. The organization had previously invested in a document management system, but it lacked the sophisticated features they needed. QSAC wanted a solution that could integrate with FundEZ, their existing financial and accounting software, to improve document security, create custom complex approval workflows, and enhance functional skills.
About The Customer
QSAC is a nonprofit organization that provides support to children and adults with autism. The organization extends its services to over 2,000 families in Queens, Manhattan, and Long Island, New York. The services they offer include early intervention, pre-school, day school, after school and respite care, adult group homes, and more. QSAC has over 1,500 employees and operates with a budget of $55 million. The organization is subject to strict requirements regulating the use of its funds, making it essential to monitor complex accounting processes, grants, and donor funds.
The Solution
QSAC implemented DocuWare, a document management system that could be tightly integrated with FundEZ. With DocuWare, accounting staff could access any digitally stored document with the click of a button within the familiar FundEZ environment. When processing or reviewing a payment, just one click on the integrated DocuWare button allows the accounts payable clerk to see all the documents related to that check. Electronic workflows enabled the organization to streamline its approval process through a predetermined workflow. DocuWare was also expanded to securely store client files, with pre-determined access rights helping the organization meet confidentiality requirements.
Operational Impact
  • QSAC was able to streamline its approval process through a predetermined workflow.
  • The organization was able to increase transparency in allocating funds from different donors, agencies, and grants.
  • QSAC was able to easily provide auditors with requested information.

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