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Quixy helps Assetmonk cuts overall application processing time by 70%
Technology Category
- Cybersecurity & Privacy - Security Compliance
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Regulatory Compliance Monitoring
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
The Challenge
Investor management and tracking of investment applications manually were tough tasks for Assetmonk as the company grew. The paper and telephonic based processes followed while capturing some of the critical information such as personal details, financial details, property details, and transactions related to payments were unsafe. Assetmonk faced data security issues, operational inefficiencies, and lack of visibility into onboarding activities, making it impossible to achieve a comprehensive investor view across touchpoints. In turn, Assetmonk faced higher costs, slower investor conversions, and a loss of competitive edge.
About The Customer
Assetmonk is an online platform offering high potential real estate assets to value investors. Only carefully vetted assets that undergo thorough due diligence through internal assessment tools and reputed third-party partner evaluation, make it to their list of assets shared on the platform. Assetmonk allows investors to diversify their portfolio by offering investor-friendly deals and custom product solutions. Transparent structure, Digital security, along with a secure transaction procedure, makes Assetmonk a unique marketplace for real estate investment.
The Solution
Assetmonk team implemented Quixy to automate their end-to-end customer on-boarding processes spanning upload, review, and approval of application and payment processing. Customers were able to submit their applications and upload their documents from phone, tablet, or computer. Once submitted, the backend team was automatically notified to process the application through the verification and approval steps. Customers had one-touch access to their application status without having to make any calls.
Operational Impact
Quantitative Benefit
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