Download PDF
Rapid7 Nexpose Helps Sierra View Medical Center Prioritize Risk and Remediate Fast
Technology Category
- Cybersecurity & Privacy - Endpoint Security
- Cybersecurity & Privacy - Network Security
- Cybersecurity & Privacy - Security Compliance
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Facility Management
Use Cases
- Intrusion Detection Systems
- Regulatory Compliance Monitoring
- Remote Asset Management
Services
- Cloud Planning, Design & Implementation Services
- System Integration
The Challenge
Sierra View Medical Center faced significant challenges in maintaining real-time visibility and control over its endpoints and servers. The healthcare industry, being a prime target for cyberattacks, required robust security measures to protect sensitive patient data. However, the existing system at Sierra View relied on outdated data from quarterly and biannual scans, which were up to six months old. This outdated information made it difficult to prioritize and assign remediation tasks effectively. The lack of granularity in the CVSS scores further complicated the process, making it nearly impossible to manage vulnerabilities efficiently. As the sole full-time information security practitioner, Scott Cheney needed a more streamlined and automated approach to share risk insights with the IT operations, networks, and systems staff.
About The Customer
Sierra View Medical Center is a state-of-the-art hospital located in Porterville, California. The medical center employs 1,100 staff members and relies on a complex IT infrastructure comprising 1,200 endpoints, 300 servers, and an additional 1,500 networked devices. The hospital is dedicated to providing the best possible care to its patients, which necessitates a highly secure and efficient IT environment. Given the critical nature of healthcare data and the increasing frequency of cyberattacks targeting the healthcare sector, Sierra View Medical Center required a robust solution to enhance its cybersecurity measures. Scott Cheney, the information security manager, was tasked with ensuring the security and resilience of the hospital's IT systems, despite being the only full-time information security practitioner on staff.
The Solution
To address these challenges, Sierra View Medical Center implemented Rapid7 Nexpose and InsightIDR. Nexpose is a leading vulnerability management platform that provides real-time visibility into the organization's risk landscape. It allows IT teams to see exactly where vulnerabilities exist, view data in real-time, and assign remediation tasks quickly and efficiently. InsightIDR complements Nexpose by offering integrated detection and investigation capabilities, including user behavior analytics, endpoint detection, and visual log search. The unified Rapid7 Insight Agent facilitated a smooth deployment process, eliminating the need for credentialed scanning on endpoints. This setup provided Cheney with real-time visibility into changes in the virtual desktop environment, significantly enhancing the hospital's cybersecurity posture. The cloud delivery model of Nexpose was well-received by the IT staff, as it reduced the burden of managing additional systems and servers.
Operational Impact
Quantitative Benefit
Related Case Studies.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Case Study
HaemoCloud Global Blood Management System
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.
Case Study
Harnessing real-time data to give a holistic picture of patient health
Every day, vast quantities of data are collected about patients as they pass through health service organizations—from operational data such as treatment history and medications to physiological data captured by medical devices. The insights hidden within this treasure trove of data can be used to support more personalized treatments, more accurate diagnosis and more advanced preparative care. But since the information is generated faster than most organizations can consume it, unlocking the power of this big data can be a struggle. This type of predictive approach not only improves patient care—it also helps to reduce costs, because in the healthcare industry, prevention is almost always more cost-effective than treatment. However, collecting, analyzing and presenting these data-streams in a way that clinicians can easily understand can pose a significant technical challenge.
