Ready, Set, Launch

Technology Category

Platform as a Service (PaaS) - Connectivity Platforms
Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Telecommunications

Applicable Functions

Logistics & Transportation

Use Cases

Demand Planning & Forecasting
Inventory Management
Supply Chain Visibility

Services

Cloud Planning, Design & Implementation Services
System Integration
Training

The Challenge

NII Holdings, a wireless communication leader in Latin America, was facing critical challenges in forecast accuracy, inventory right-sizing, and product obsolescence. The company's planning tool was a Microsoft Excel spreadsheet that was prone to errors and time-consuming manual data entry. The company needed to upgrade its forecasting and replenishment solutions and processes to improve efficiency and accuracy. NII operates hundreds of stores under several different retail banners and layouts, from free-standing buildings to mall kiosks. Because its business is based on high-tech products with innovative features, some of the company’s most critical challenges lie in the areas of forecast accuracy, inventory right-sizing and product obsolescence.

About The Customer

Founded in 1997 as the international business unit of Nextel Communications, NII Holdings has grown to become a wireless communication leader in Latin America. The company provides differentiated mobile communication services under the Nextel brand in Brazil, Argentina, Mexico, Chile and Peru. NII has more than 11.5 million subscribers and an 11 percent annual growth rate, due to its innovations in both network reliability and device features. NII operates hundreds of stores under several different retail banners and layouts, from free-standing buildings to mall kiosks. The company's business model is based on offering a differentiated product, high-quality networks, and outstanding customer service.

The Solution

NII chose solutions from JDA Software’s Intelligent Fulfillment™ suite. The solutions included JDA® Collaborate, JDA® Demand, JDA® Demand Classification, JDA® Enterprise Architecture, JDA® Fulfillment, JDA® Monitor, and JDA® Reporting. These solutions were delivered via JDA Cloud Services, which provided a turnkey solution that included a high-quality software product, an implementation team, and a Cloud Services approach. The JDA solutions were implemented in 10 months via JDA Cloud Services, with Cloud Launch environment available in five days. The solutions eliminated manual tracking of inventory movements, automated the purchase-order generation process, improved forecasting speed and flexibility, and streamlined daily system maintenance.

Operational Impact

Launched JDA solutions in 10 months via JDA Cloud Services, with Cloud Launch environment available in five days.
Eliminated manual tracking of inventory movements.
Automated purchase-order generation process.

Quantitative Benefit