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Case Studies > Reinventing How People Buy and Sell Homes - Securely Online

Reinventing How People Buy and Sell Homes - Securely Online

Technology Category
  • Cybersecurity & Privacy - Application Security
  • Cybersecurity & Privacy - Cloud Security
Applicable Functions
  • Business Operation
Services
  • System Integration
  • Software Design & Engineering Services
The Challenge
Houwzer’s digital delivery system is built on a highly complex, monolithic API with extensive personalization and localization to support diverse customer needs across different real estate markets. The company lacked visibility into all the possible ways its API was being used or how it was behaving in the real world. This created security concerns, as Houwzer could not know where or how sensitive data was exchanged, or if bad actors could exploit vulnerabilities to gain unauthorized access to private information.
About The Customer
Houwzer is a modern, socially responsible real estate and mortgage brokerage for savvy homeowners. The company has rebuilt the brokerage model around the customer with technology and a team of full-service, salaried agents and mortgage advisors. Home sellers save an average of $15,000 with Houwzer’s flat fee listing agents, while home buyers trust its focus on buyer goals, not commissions. The company takes special pride in giving back to local communities through its non-profit, RiseUp Fund, and maintaining an average rating of 4.9 out of 5 stars from over 1,000 client reviews.
The Solution
Houwzer deployed Traceable AI to gain observability and security of its monolithic API. The solution allows the company to see how customers are using its API at different points in a transaction and flags any suspicious behavior. Traceable AI also automatically identifies and blocks threats to the API in real-time and enables the company to uncover inappropriate information flow between different user roles across Houwzer’s services, such as buying, selling, mortgage, and title. Moreover, Houwzer uses Traceable AI to extend visibility of security concerns directly to its development team.
Operational Impact
  • Avoids the need to hire a dedicated security team, providing AI-driven security directly at the API level.
  • Enables Houwzer to identify more vulnerabilities than in the past, uncovering three vulnerabilities previously undetected and fixing them before they could be exploited.
  • Automatically blocks hundreds of threats per day—a capability Houwzer did not previously have.
Quantitative Benefit
  • Secures 1,300+ digital real-estate transactions per year.
  • Blocks hundreds of threats automatically.

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