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SweetProcess > Case Studies > Revamping Business Performance: Stone & Wood's Journey with SweetProcess
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Revamping Business Performance: Stone & Wood's Journey with SweetProcess

Applicable Industries
  • Education
Applicable Functions
  • Quality Assurance
Use Cases
  • Regulatory Compliance Monitoring
  • Virtual Training
Services
  • System Integration
  • Training
The Challenge
Stone & Wood, a brewing company based in Australia, was facing significant operational challenges. The company was struggling to maintain quality assurance and smooth operations, which were crucial in their industrial environment. The existing system of using binders and Microsoft Word documents for documenting their processes was proving to be inefficient and insufficient. Updating work procedures and processes was another major challenge. The use of outdated procedures could potentially disrupt the entire production process, leading to wastage of time and resources. The company needed a more effective system to streamline their operations and ensure adherence to regulatory standards in the industry.
About The Customer
Stone & Wood is a brewing company located in the Northern Rivers region of Australia. The company prides itself on producing quality beer and catering to the needs of its community. It has a highly trained team that ensures all its products maintain their signature taste. Stone & Wood is committed to enhancing the lives of its employees, offering them an opportunity to be shareholders in the business through its Employee Share Scheme. Currently, over 70% of its employees are shareholders. The company has about 150 employees.
The Solution
The solution to Stone & Wood's operational challenges came in the form of SweetProcess, a software designed to streamline business processes. Tom, the quality assurance and sensory coordinator at Stone & Wood, tried out several systems before settling on SweetProcess. The software's ease of use and the 14-day free trial feature allowed Tom to determine that it was the right fit for the company. SweetProcess was immediately put to use in the organization, simplifying employee onboarding and training, updating work processes, creating a centralized knowledge base, and helping the company meet regulatory standards. The software also allowed the company to customize its operations according to their specific needs, with support from the SweetProcess team.
Operational Impact
  • The adoption of SweetProcess has brought about significant operational improvements at Stone & Wood. The software has simplified the employee onboarding and training process, making it less demanding for both the organization and the employees. Updating work processes, which used to be a tedious task, has become much easier with SweetProcess. The software has also helped in creating a centralized knowledge base, making information easily accessible to all employees. Furthermore, SweetProcess has enabled the company to meet regulatory standards, including ISO certification, by providing evidence of proper employee training. The support from the SweetProcess team has also been instrumental in customizing the software to meet the company's specific needs.
Quantitative Benefit
  • Over 70% of employees have become shareholders in the company, indicating high employee satisfaction and engagement.
  • The company was able to streamline its operations and improve efficiency, although specific numbers are not mentioned.
  • SweetProcess has been adopted in the production department and is being considered for adoption in other departments, indicating its effectiveness.

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