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Vonage > Case Studies > Revolut Enhances User Verification with Vonage SMS API
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Revolut Enhances User Verification with Vonage SMS API

Technology Category
  • Cybersecurity & Privacy - Identity & Authentication Management
Applicable Industries
  • Finance & Insurance
  • National Security & Defense
Use Cases
  • Leasing Finance Automation
  • Tamper Detection
Services
  • System Integration
The Challenge
Revolut, a London-based fintech company, offers an app-based banking alternative that allows its 20+ million users to send money worldwide in 200+ currencies at a real-time exchange rate, with no fees, through a debit card. The company was facing a challenge in verifying the identities of people registering for their services globally. They needed a secure method to ensure that the users registering for their services were genuine. This was crucial as the company was planning to expand into additional regions such as the U.S., Canada, Australia, Singapore, and Japan.
About The Customer
Revolut is a 7-year-old fintech company based in London that offers an app-based banking alternative. The company is disrupting the financial services industry with a broad range of innovative, money-saving options. It allows its 20+ million users to send money worldwide in 200+ currencies at a real-time exchange rate, with no fees, through a debit card. The company is rapidly growing and is planning to expand into additional regions such as the U.S., Canada, Australia, Singapore, and Japan in the next year.
The Solution
Revolut decided to implement Vonage SMS API with two-factor authentication to enhance the security of their user registration process. When a user registers for the Revolut app, they are asked to provide their phone number. The Vonage SMS API then sends a code to their phone to verify that they are a genuine user. This extra layer of security ensures that the customers using the app are real. As Revolut expands into additional regions, Vonage's proven scalability and reliability, coupled with its broad international SMS capabilities, will help the company support millions of new users in every area of the globe.
Operational Impact
  • The implementation of Vonage SMS API with two-factor authentication has significantly enhanced the security of Revolut's user registration process. It has provided an extra layer of security to ensure that the customers using the app are real. This has not only helped in verifying the identities of people registering for their services globally but also in supporting the company's plans for global expansion. The scalability and reliability of Vonage's SMS API, coupled with its broad international SMS capabilities, have enabled Revolut to support millions of new international users.
Quantitative Benefit
  • Revolut is able to verify the identities of its 20+ million users globally.
  • The company is planning to support millions of new users in additional regions such as the U.S., Canada, Australia, Singapore, and Japan.
  • Revolut is able to send money worldwide in 200+ currencies at a real-time exchange rate, with no fees, through a debit card.

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