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Revolutionizing Hiring Process with AI: A Dexcom Case Study
Technology Category
- Analytics & Modeling - Machine Learning
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Electronics
- Transportation
Use Cases
- Autonomous Transport Systems
- Transportation Simulation
Services
- System Integration
The Challenge
Dexcom Inc., a pioneer in continuous glucose monitoring (CGM) solutions, was facing a significant challenge due to its rapid growth. The company had experienced massive business expansion in the past five years and projected further growth in the future. This growth necessitated the hiring of a high volume of new employees across all of its recruiting segments. However, Dexcom's existing recruiting process was proving to be a bottleneck, being cumbersome and time-consuming for both HR decision-makers and applicants. The company had set inclusive hiring goals, but lacked the means to bring insights about applicants’ diversity to the forefront. Furthermore, the manual process of searching through open positions to find suitable ones was outdated and inefficient.
About The Customer
Dexcom Inc. is a global leader in continuous glucose monitoring solutions. The company's innovative systems and technology help people around the world maintain safe and healthy blood glucose levels. Dexcom's flagship product, the Dexcom G6 CGM System, provides users with real-time data on their blood glucose levels. The company places technology at the core of its business model, empowering people with diabetes with knowledge and control over their condition. To continue creating innovative products, Dexcom relies on a dedicated and skilled workforce. The company has experienced significant growth in the past five years, necessitating the hiring of a large number of new employees across all its recruiting segments.
The Solution
To overcome these challenges, Dexcom implemented the Eightfold Talent Intelligence Platform alongside SAP® SuccessFactors® solutions. This platform, powered by artificial intelligence (AI), enhanced the applications and hiring process by providing intelligent job matching capabilities. It automatically matched applicants with open positions based on their uploaded resumes. The platform also offered native integration between select SAP® SuccessFactors® solutions and the Eightfold Talent Intelligence Platform. As a result, Dexcom was able to create a new, intelligent hiring website that improved the hiring experience for both applicants and HR decision-makers. The platform also improved visibility into key demographic factors, enabling more inclusive hiring decisions. It removed repetitive, manual, and error-prone tasks from the hiring process, allowing applicants to upload their resumes to the hiring website. Furthermore, it empowered employees to apply for open positions that best fit their career goals.
Operational Impact
Quantitative Benefit
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