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Axon Software > Case Studies > Revolutionizing Trucking Operations with Axon Software

Revolutionizing Trucking Operations with Axon Software

Technology Category

Functional Applications - Enterprise Asset Management Systems (EAM)

Applicable Industries

Buildings
Finance & Insurance

Applicable Functions

Logistics & Transportation

Use Cases

Asset Health Management (AHM)
Time Sensitive Networking

The Challenge

Dennis Floyd Trucking Company, a family-run business based in Santa Rosa, California, was facing significant operational challenges due to outdated software. The company, which has been in the trucking industry for generations, was struggling with inefficient processes that were time-consuming and labor-intensive. The old software program was not only outdated but also required a lot of manual work, including looking up information, resolving past issues, and extensive filing. This resulted in a high workload for the team, leading to long working hours and a slow invoicing process. The company was also expanding its operations into Nevada, which necessitated a more efficient and streamlined system that could support remote work.

About The Customer

Dennis Floyd Trucking Company is a family-owned trucking business based in Santa Rosa, California, with a new division in Nevada. The company has a rich history in the trucking industry, with its roots tracing back to the founder's great grandfather, who was one of the first truckers to get a state license in Washington. The company has grown over the years, now operating up to 60 trucks and employing family and friends. They specialize in flatbed freight hauling, transporting construction materials such as tile, flooring, decking, and forest products. The company is committed to efficiency and growth, as evidenced by their adoption of Axon Software to streamline their operations.

The Solution

The company decided to implement Axon Software, a highly recommended solution that was referred to them by a similar company. They went live with Axon on January 1, 2020, and the impact was immediate and significant. The software streamlined their operations, reducing the time spent on organizing and filing. It also revolutionized their invoicing process, allowing them to email 90% of their invoices. All original documents were stored in the computer under attachments, eliminating the need to physically retrieve files for customers. The software also expedited the invoicing process, enabling them to post and email invoices on the same day they were closed. Axon Software also facilitated remote work, which was crucial for their expansion into Nevada.

Operational Impact

The implementation of Axon Software has brought about significant operational improvements for Dennis Floyd Trucking Company. The software has streamlined their processes, reducing the time and effort required for tasks such as organizing, filing, and invoicing. This has not only improved efficiency but also reduced the workload for the team, leading to better work-life balance. The software has also enhanced their invoicing process, making it faster and more efficient, which has improved their cash flow. Furthermore, the software has facilitated remote work, enabling them to expand their operations into Nevada without the need for physical presence. The company's clients have also expressed satisfaction with the new system, appreciating the clarity and precision of the invoice cover sheet and the detailed statements.

Quantitative Benefit

Reduced the time taken to send out invoices from several days plus mailing time to the same day the invoices are closed.
Increased cash flow due to faster invoicing and receipt of payments within 15 to 30 days.
Reduced workload, allowing the founder to semi-retire and the vice-president to consider reducing her hours to two and a half days per week.