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Nintex > Case Studies > Rinnai NZ's Continuous Improvement with Nintex Promapp
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Rinnai NZ's Continuous Improvement with Nintex Promapp

Technology Category
  • Sensors - Level Sensors
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Quality Assurance
Use Cases
  • Personnel Tracking & Monitoring
  • Time Sensitive Networking
The Challenge
Rinnai NZ, a leading heating appliance manufacturer, was not facing any specific inefficiencies or issues. However, the company was always looking for ways to improve their products and business at every level. They wanted to maintain their global industry leadership by continually enhancing their processes. The company was also keen on ensuring their ISO 9001 compliance and making health, safety, and risk management an integral part of their day-to-day business. They wanted to make information easily accessible to all staff members, thereby reducing surprises and improving efficiency. Additionally, they wanted to streamline their auditing process and make staff onboarding faster and more efficient.
About The Customer
Rinnai NZ is a part of Rinnai Corporation, the world's most innovative heating appliance manufacturer. The company is widely regarded as the global industry leader, a status achieved through a continuous focus on improving their products and business at every level. Rinnai NZ is committed to maintaining its leadership position and is always looking for ways to enhance its processes. The company is also dedicated to ensuring health, safety, and risk management are integral parts of their daily operations. They strive to make information easily accessible to all staff members, thereby improving efficiency and reducing surprises.
The Solution
Rinnai NZ adopted Nintex Promapp, a process management tool, to align, streamline, and centralize processes throughout the organization. The tool was particularly effective in the financial department, simplifying processes and saving time. Nintex Promapp also helped Rinnai maintain their ISO 9001 compliance by making audits less time-consuming and disruptive. The tool's simplicity allowed new staff to onboard quickly, with minimal training required. Furthermore, Nintex Promapp was used to integrate health, safety, and risk management into the company's daily operations. The tool made information readily available, reducing surprises and enabling gradual, natural risk management. The company's board also used Nintex Promapp to review information quickly, gaining a clear, unfiltered view of the company's operations.
Operational Impact
  • The adoption of Nintex Promapp has led to several operational improvements at Rinnai NZ. The tool has helped to centralize and streamline processes throughout the organization, leading to increased efficiency. The company has been able to maintain its ISO 9001 compliance with less effort and disruption. Health, safety, and risk management have become an unconscious part of the day-to-day business, better protecting the business and its people. The tool has also made information more accessible, reducing surprises and enabling gradual, natural risk management. Managers have been able to delegate more, giving staff room to take on more responsibility and grow in their roles. The company's board has also benefited from the tool, being able to review information more quickly and gain a clear, unfiltered view of the company's operations.
Quantitative Benefit
  • Significant time savings due to the simplicity of Nintex Promapp compared to other systems
  • Faster and more efficient staff onboarding due to the user-friendly nature of Nintex Promapp
  • Reduced time and effort spent on maintaining ISO 9001 compliance

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