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RISE™Robotics' Efficiency Boost with AssetPanda

Technology Category
  • Functional Applications - Enterprise Asset Management Systems (EAM)
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Equipment & Machinery
Applicable Functions
  • Maintenance
  • Warehouse & Inventory Management
Use Cases
  • Asset Lifecycle Management
  • Inventory Management
The Challenge
RISE™Robotics, a leading manufacturer of high-performance and cost-effective electric linear actuation solutions, faced significant challenges in tracking each component that goes into their cylinders. Prior to implementing Asset Panda, the team relied on spreadsheets to track the change history of cylinder repairs. This method proved inefficient and problematic, especially when multiple people tried to update the same spreadsheet simultaneously or when additional versions were created. This manual and ineffective tracking system reduced efficiency and caused a lack of visibility into the service engineers' work. Furthermore, the team could not effectively track every piece of inventory used as repairs were completed. Another challenge was the inability to easily track the ages or necessary calibration of the tools and equipment used during the repair process.
About The Customer
RISE™Robotics is a leading manufacturer of high-performance and cost-effective electric linear actuation solutions. The team at RISE™Robotics has been developing and prototyping the RISE™Cylinder, an electric alternative to hydraulic cylinders that helps machine designers increase efficiency, reduce emissions, and extend machine life. RISE™Robotics is based in Somerville, MA and partners with manufacturers of liftgates, construction machinery, garbage trucks, agricultural machinery, and more. To make and service their cutting-edge technology, RISE™Robotics needs to track each component that goes into all of their cylinders.
The Solution
To address these challenges, Lab Manager Tom Rufo implemented Asset Panda, a platform he had used successfully at a previous company. Asset Panda was chosen for its robust change history, customizability, and mobile app. Rufo set up the necessary workflows in Asset Panda for effective configuration management, using barcode labels for every item. This allowed the team to scan each component and complete the appropriate actions as a cylinder was disassembled and reassembled. The platform also enabled the team to manage the entire lifecycle of the product by tracking the serial number of each component used. This not only helped track the performance of their product but also the performance of the service engineers. Asset Panda also improved inventory management by accurately tracking which parts had been used, enabling more accurate forecasting for reordering components. Another team began using the platform to manage tool and equipment calibration, effectively tracking which tools needed to be calibrated and when. Finally, office administrators began using Asset Panda to track and manage IT assets.
Operational Impact
  • With the implementation of Asset Panda, RISE™Robotics has seen significant improvements in their day-to-day operations. The platform has become a vital part of the team's work, providing a single source of truth for tracking components, managing product lifecycles, and maintaining inventory. The ability to track the serial number of each component used has allowed the team to closely manage the entire lifecycle of the product, improving both product and service engineer performance. The improved inventory management has also enabled more accurate forecasting for reordering components, saving time and reducing the risk of running out of necessary parts. The platform has also improved the management of tool and equipment calibration, ensuring everything stays in working order to produce and service RISE™Cylinders. Furthermore, the office administrators have also begun using Asset Panda to track and manage IT assets, expanding the asset management program.

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