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Rosenau Transport

Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Demand Planning & Forecasting
  • Supply Chain Visibility
Services
  • System Integration
The Challenge
Rosenau Transport, a full-service transportation services company, was using manual processes such as telephone and email communication to issue tender documents. However, its customers requested the company to adopt EDI technology to streamline and improve their logistical requirements. Rosenau’s IT department consisted of a single programmer, so when the company began searching for an EDI solution to meet its needs, it sought one that was easy-to-implement and use while not requiring an extensive amount of custom coding.
About The Customer
Rosenau Transport, Ltd. is a full-service transportation services company that provides LTL, full load, bulk, hot shots/express, consolidation, overnight service, and more exclusively for its customers in Western Canada. The company is committed to providing the highest quality transportation services to go the extra mile for its customers. Rosenau’s IT department consisted of a single programmer, so when the company began searching for an EDI solution to meet its needs, it sought one that was easy-to-implement and use while not requiring an extensive amount of custom coding.
The Solution
Rosenau Transport adopted EXTOL International's EXTOL EDI Integrator for i (EEI) to meet its EDI needs. EXTOL enables Rosenau to easily access, search and view EDI data, minimizing the time spent troubleshooting and getting customers up and running. With EDI capabilities, Rosenau enables its customers to improve its cash flow by quickly processing EDI data and thereby shortening order-to-payment cycles. Additionally, with EEI, Rosenau’s customers reduce data errors associated with manual entries and verbal communication.
Operational Impact
  • Rosenau improved its accuracy and speed of accepting and distributing orders.
  • By removing the manual process of telephone communication, questions or errors associated with miscommunications are all but eliminated.
  • Rosenau is also able to submit invoices faster and its revenue has improved significantly.
Quantitative Benefit
  • Rosenau has nearly doubled its size in less than a decade.

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