Download PDF
Case Studies > Rural Economic Assistance League, Inc. (REAL, Inc.)

Rural Economic Assistance League, Inc. (REAL, Inc.)

Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
  • Professional Service
  • Transportation
Applicable Functions
  • Business Operation
  • Logistics & Transportation
Use Cases
  • Fleet Management
  • Predictive Maintenance
  • Remote Asset Management
Services
  • Software Design & Engineering Services
  • System Integration
  • Training
The Challenge
REAL, Inc. faced several challenges with their manual processes and existing optimization module, which failed to meet expectations in terms of delivery. The preparation of drivers' schedules a day before the service date led to inconsistency in their schedules and poor on-time performance. The organization needed a better, automated solution to address these issues. Additionally, the COVID-19 pandemic posed a significant challenge during the implementation phase, raising concerns about meeting the Go-Live date.
About The Customer
Rural Economic Assistance League, Inc. (REAL, Inc.) is a transportation service provider that faced significant challenges with their manual processes and outdated optimization module. The organization struggled with preparing drivers' schedules a day before the service date, leading to inconsistency and poor on-time performance. REAL, Inc. needed a better, automated solution to improve their operations and meet their goals. Despite the challenges posed by the COVID-19 pandemic, the organization was determined to find a solution that would help them achieve their objectives.
The Solution
REAL, Inc. implemented Ecolane's Demand Response Transportation (DRT) and Mobile Data Terminal (MDT) solutions, along with advanced reporting functionality. The agency needed to move off their legacy software regardless of the COVID-19 pandemic. Ecolane was able to seamlessly transition REAL, Inc. from their legacy software by virtually training the drivers, schedulers, and dispatchers. This transition allowed REAL, Inc. to automate their processes and improve their overall efficiency.
Operational Impact
  • REAL, Inc. was able to achieve a more consistent and efficient scheduling process for their drivers.
  • The implementation of Ecolane's solutions led to improved on-time performance and overall productivity.
  • The virtual training provided by Ecolane ensured a smooth transition from the legacy software to the new system.
Quantitative Benefit
  • REAL, Inc. achieved 1.40 Rides Per Hour (RPH) even during the COVID-19 pandemic.

Related Case Studies.

Contact us

Let's talk!

* Required
* Required
* Required
* Invalid email address
By submitting this form, you agree that IoT ONE may contact you with insights and marketing messaging.
No thanks, I don't want to receive any marketing emails from IoT ONE.
Submit

Thank you for your message!
We will contact you soon.