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EcoOnline > Case Studies > Scaling Business with an Effective EHS Solution: A Case Study on Future Industrial Services
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Scaling Business with an Effective EHS Solution: A Case Study on Future Industrial Services

Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Networks & Connectivity - RFID
Applicable Industries
  • Recycling & Waste Management
  • Utilities
Applicable Functions
  • Maintenance
  • Quality Assurance
Use Cases
  • Inventory Management
  • Onsite Human Safety Management
Services
  • System Integration
The Challenge
Future Industrial Services, a UK-based hazardous waste management and industrial cleaning services provider, faced a significant challenge in standardising their approach to managing Environmental, Health, and Safety (EHS) risks across their seven sites. The lack of standardisation and visibility of systems at a group level made it difficult to make informed decisions and scale the business. Managers at different sites were operating in their unique ways, leading to inconsistencies in processes and procedures. The company relied heavily on individual employees, Excel spreadsheets, and Word documents, making it hard to gain visibility at all levels and track safety activities, employee engagement, trends, safety data, and more. The manual nature of the system required 40-50 hours a week to maintain, making it challenging for the team to stay proactive. Tracking trends and safety metrics to reduce incidents was also a challenge due to the disparate ways local teams operated. The lack of real-time information made it difficult to mitigate risks or reduce the chance of an incident or injury.
About The Customer
Future Industrial Services is a UK-based company that delivers optimal hazardous waste management and industrial cleaning services to a variety of industries from seven sites. The company offers multiple services to help companies maintain a safe and sustainable work environment. Future Industrial Services was recently acquired by Augean Ltd., the UK’s leading specialist waste management business, and is now part of the Augean Group. The combined business offers a diverse range of recycling, recovery, treatment, and disposal services for hard-to-handle wastes underpinned by a network of strategically located sites.
The Solution
Future Industrial Services implemented a digital EHS solution from EcoOnline to standardise procedures and processes across all sites, gain greater visibility into safety metrics, and mitigate risks faster. The solution allowed for the capture of granular data at every level, enabling managers to track outstanding or overdue actions and gain insights into how safety was being managed at each site. The system also automated several processes, such as rescheduling audits, freeing up the team to focus on more critical tasks. The digital solution also provided real-time data, enabling senior management to intervene when necessary and track safety stats over a rolling 12-month period. The company also implemented several rewards to motivate their teams and boost engagement in safety activities, such as monthly 'Near Miss of the Month' prizes and regular meetings to provide feedback on each near miss and its corresponding corrective actions.
Operational Impact
  • The implementation of the digital EHS solution has transformed the way Future Industrial Services manages safety across its sites. The standardisation of procedures and processes has created a more proactive approach to safety, protecting employees and clients more effectively. The system's automation features have significantly reduced the administrative burden, allowing the team to focus on more critical tasks. The real-time data provided by the system has empowered senior management to intervene when necessary, improving the company's ability to mitigate risks. The increased visibility into safety metrics has also enabled the company to track safety stats over a rolling 12-month period, leading to better decision-making. The company's efforts to boost employee engagement in safety activities have also paid off, with a significant increase in reporting and a stronger safety culture.
Quantitative Benefit
  • 0 Lost Time Injuries in the last fifteen months
  • 62% Reduction in All Accident Frequency Rate (AAFr)
  • 61% Increase in reporting due to greater employee engagement

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