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Domo > Case Studies > Scrum, Inc. Implements Domo for Business Analytics
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Scrum, Inc. Implements Domo for Business Analytics

Technology Category
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Education
  • Professional Service
Applicable Functions
  • Business Operation
Use Cases
  • Predictive Quality Analytics
  • Remote Collaboration
Services
  • Data Science Services
The Challenge
Scrum, Inc., a company that consults and coaches leading companies across the globe, was facing several challenges related to data management. The data was siloed in numerous systems, spreadsheets, and applications, which limited access to critical data. The existing Business Intelligence (BI) solutions were not able to provide the necessary insights that the company needed for its operations.
About The Customer
Scrum, Inc. is a consulting and coaching company that works with leading companies across the globe. The company works with a diverse range of industries, including healthcare, pharmaceuticals, software, manufacturing, consulting, construction, sales, and defense. Based in Cambridge, MA, Scrum, Inc. provides services to companies of all sizes, from startups to CMMI Level 5 firms. The company's main goal is to help its clients improve their operations and achieve their business goals.
The Solution
To address these challenges, Scrum, Inc. implemented Domo, a business analytics solution. Domo provided an executive dashboard that extracted captive information and connected executives in different states to the company. The solution presented the entire company data in a user-friendly User Interface (UI). Domo was used to set up a predictive model of how class sales were shaping out, comparing them to past classes, and determining if they were on target to fill the class and if more marketing effort was needed earlier. This allowed Scrum, Inc. to operate much more smoothly.
Operational Impact
  • Domo provided a unified view of operations, finance, and marketing metrics in one location, ensuring that everyone on the team was on the same page.
  • The executive team, including the CEO and the CCO, heavily relied on Domo for real-time insights into the company's performance.
  • The COO was able to fine-tune the company's processes with the information obtained from Domo.

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