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LogicMonitor > Case Studies > Security7 Leverages LM Config for Efficient Device Configuration Management
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Security7 Leverages LM Config for Efficient Device Configuration Management

Technology Category
  • Application Infrastructure & Middleware - API Integration & Management
Applicable Functions
  • Business Operation
Use Cases
  • Regulatory Compliance Monitoring
  • Remote Asset Management
Services
  • Cybersecurity Services
  • System Integration
The Challenge
Security7, a Managed Security Services Provider (MSSP), was struggling with an in-house tool for managing device configurations. The tool lacked automation, making it slow and cumbersome to configure and deploy new devices. This inefficiency was affecting the company's ability to maintain a competitive edge in the industry. The company was in need of a solution that could streamline the configuration process, free up resources, and add value to their service offerings.
About The Customer
Security7 is a Managed Security Services Provider (MSSP) based in Methuen, Massachusetts. The company helps enterprises leverage IT resources to maintain their competitive advantage. They manage configurations for 250-500 Fortinet firewalls using LM Config. Prior to this, they used an in-house tool for device configuration management. However, the tool was slow and lacked automation, making it difficult to configure and deploy new devices efficiently. The company's Chief Information Security Officer is Ray Scholl.
The Solution
Security7 adopted LM Config to manage device configurations. LM Config simplified the configuration process, requiring only the addition of the hostname and SNMP community string to get a device up and running. This was a significant improvement over their previous tools. LM Config also provided the ability to restore a device using a saved configuration, a feature that added immediate value for Security7's customers. The company could assure new customers that they could have a replacement configured and service restored within as little as 4 hours. Furthermore, LM Config's user interface was a key advantage over vendor-specific tools, making it easy to quickly click between the running configuration and the performance data for a device.
Operational Impact
  • Significant decrease in the amount of time spent managing device configurations.
  • Ability to quickly and easily backup and restore configurations, providing peace of mind to both Security7 and their customers.
  • Consolidation of configuration monitoring and infrastructure monitoring under LogicMonitor, simplifying the process and improving efficiency.
Quantitative Benefit
  • Can get a replacement configured and have service restored within as little as 4 hours.

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