Semiconductor Manufacturer Powers a Fast-Growth Business Through Digital Transformation

• Analytics & Modeling - Predictive Analytics
• Functional Applications - Enterprise Resource Planning Systems (ERP)
• Functional Applications - Manufacturing Execution Systems (MES)

• Automotive
• Electronics
• Semiconductors

• Quality Assurance

• Inventory Management
• Predictive Maintenance
• Supply Chain Visibility
• Track & Trace of Assets

• Cloud Planning, Design & Implementation Services
• Software Design & Engineering Services
• System Integration

The semiconductor manufacturer faced significant challenges due to rapid growth through acquisitions, leading to increased manufacturing complexity and siloed data. The disparate manufacturing execution systems (MESs) from acquired companies created data silos, making it difficult to track products through the manufacturing and testing cycle. The company also experienced a dramatic increase in transaction volumes, nearly doubling in the preceding five years, which strained employee and system workloads. Additionally, the large number of lots moving through the network required close tracking for quality purposes and to minimize excess and obsolete inventory. The existing MES solution did not provide cross-factory visibility or traceability, necessitating a new solution to achieve end-to-end network visibility, enable multi-tier collaboration, and manage quality throughout every manufacturing phase.

The customer is a leading manufacturer of complex electronic components, with a diverse portfolio that includes tens of thousands of products ranging from high-volume, general-purpose semiconductors to complex, application-specific components. The company serves virtually all industries, including industrial, medical, automotive, communications, computing, consumer, aerospace, and defense. It sells directly to manufacturers and through major distributors, with a significant portion of sales coming from the Asia-Pacific region. The company operates over 200 large-scale production sites globally and generates annual revenues exceeding $5 billion.

To address its challenges, the semiconductor manufacturer selected e2open's Manufacturing Collaboration application. This solution provided the necessary lot tracking and genealogy, component track and traceability, and logistics visibility as products moved through the company's complex manufacturing and test processes. E2open's ability to horizontally integrate manufacturing sites and carry lot attributes to downstream sites was a key differentiator. The system connected various data sources to automatically assemble production, inventory, and quality information from across the company's entire supply network. This enabled real-time responses to quality issues and better service for the company's growing product lines and customer base. The semiconductor company implemented the solution using a phased rollout approach, starting with the retirement of the legacy mainframe platform and quickly onboarding internal manufacturing sites to e2open's network. The second phase involved connecting all internal and external sites to e2open's network and converting to attribute-based tracking and tracing.

• The semiconductor company achieved its business goals for the project phase, gaining access to a detailed history of the manufacturing process for every lot, including how products were built and tested, the materials used, and quality records.
• The visibility provided by the new system reduced quality risks, protected brand integrity, and lowered costs.
• Collaborating on a single platform with two-way communication significantly reduced manufacturing errors and communication delays.

• Annual revenues exceed $5 billion.
• The number of transactions nearly doubled in the preceding five years.
• The company operates over 200 large-scale production sites globally.