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DocuWare > Case Studies > Shelter Products Streamlines Accounts Payable with DocuWare
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Shelter Products Streamlines Accounts Payable with DocuWare

Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Construction & Infrastructure
Applicable Functions
  • Procurement
Services
  • System Integration
The Challenge
Shelter Products, a distributor of lumber, plywood, and other building materials, was facing challenges with its accounts payable system. As the company's operations grew, so did the need for an efficient accounts payable system. The company was missing out on early payment discounts due to lost or incorrectly routed paperwork. The company had to process around 100 invoices a day, and paper processing took hours to route invoices to the appropriate trader assistant. The company needed a solution that could streamline its accounts payable processes and improve efficiency.
About The Customer
Shelter Products is a distributor of lumber, plywood, and other building materials. The company is headquartered in Milwaukie, Oregon, and has sales offices in six states. Shelter Products supplies premier building contractors across the country, specializing in just-in-time shipments for projects including multi-family housing, assisted living, hotels, and motels. The company's operations have grown significantly, leading to the need for an efficient accounts payable system.
The Solution
Shelter Products decided to implement DocuWare, a document management system, to streamline its accounts payable processes. DocuWare had all the right parameters, including the same SQL Server platform as Shelter Products, which enabled a powerful integration. With DocuWare, the documents arrive in seconds. The company also put in an automated invoice approval process that replaced the need for sign off on paper. Now invoices are approved within three hours, rather than possibly sitting on someone’s desk for a day or two. Accessing a centralized database through DocuWare offered unanticipated benefits. As Shelter Products has offices in multiple time zones, employees on the East Coast can start a task and get it ready by the dawn of the business at the West Coast headquarters. Workload can be rebalanced depending on who is busy and who is not, by reassigning tasks in DocuWare.
Operational Impact
  • Faster processing of invoices, saving time and money
  • Automation of invoice approval process, reducing the need for paper sign off
  • Ability to rebalance workload depending on who is busy and who is not, by reassigning tasks in DocuWare
Quantitative Benefit
  • Invoices are now approved within three hours, rather than possibly sitting on someone’s desk for a day or two
  • The company was able to process invoices remotely during its biggest sales month in April

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