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Tableau > Case Studies > Silvaris Augments Proprietary Technology Platform with Tableau’s Real-Time Reporting Capabilities
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Silvaris Augments Proprietary Technology Platform with Tableau’s Real-Time Reporting Capabilities

Technology Category
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Construction & Infrastructure
Applicable Functions
  • Sales & Marketing
Use Cases
  • Real-Time Location System (RTLS)
  • Supply Chain Visibility
Services
  • Data Science Services
The Challenge
Silvaris, a leading wholesale provider of industrial wood products and surplus building materials in North America, needed a real-time view into its data without having to move the data into a separate reporting format. The company works with rapidly fluctuating prices and large volumes of materials, making it crucial to have a system that can handle these variables. Silvaris had developed a proprietary online trading platform to manage transactions and share data with customers and partners in real time. However, the company needed a more efficient way to visualize and analyze this data.
About The Customer
Silvaris is a technology-powered trading company that operates in the wholesale market. The company specializes in sourcing, selling, financing, and transporting off-grade and excess products. Silvaris provides credit and international logistics services to more than 3,500 customers. The company has developed a proprietary online trading platform to streamline the flow of critical information between traders, accounting, credit, and logistics. This platform allows Silvaris to share transaction data and market information with its customers and partners in real time.
The Solution
Silvaris selected Tableau Software for its low cost, rapid implementation time, and ability to connect with and visualize live data. Once the company began using Tableau, it quickly realized that it could replace its entire reporting system. One way the company used Tableau was to measure the adoption of a new ecommerce initiative. The lumber and panel industry is traditionally slow to adopt new technologies, and Silvaris has been the leader in helping to get the industry online. It takes daily effort to keep people coming back to the site, and Silvaris keeps track of the online vs. offline orders each month via a report created with Tableau. Whenever the balance slips, the company knows it needs to renew its push to keep people buying online.
Operational Impact
  • Tableau Software provided a real-time view into Silvaris' data without requiring a separate reporting format.
  • Tableau allowed Silvaris to replace its entire reporting system.
  • Tableau helped Silvaris measure the adoption of a new ecommerce initiative and keep track of online vs. offline orders.

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