Download PDF
ITRS Opsview > Case Studies > Stadtwerke Speyer GmbH Case Study
ITRS Opsview Logo

Stadtwerke Speyer GmbH Case Study

Technology Category
  • Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
  • Utilities
Use Cases
  • Infrastructure Inspection
Services
  • System Integration
The Challenge
Stadtwerke Speyer GmbH is a utility provider based in the town of Speyer, Germany. With over 30,000 customers and 250 staff, the company has always maintained a large, complex IT infrastructure to support the delivery of gas, electricity, and water. Increasing market liberalization of the energy sector in Germany has encouraged many utility companies to diversify their product portfolio to remain competitive. Following this trend, Stadtwerke Speyer is using the extra capacity in its IT infrastructure to offer managed server and application hosting services to local SMBs. The company’s IT infrastructure is spread across two data centers, one production and one backup. The company uses a mixture of Windows and Linux operating systems running a variety of application stacks, storage devices, switches, and environmental systems. The company’s core challenge is maintaining the high levels of complex electronic data exchange with other utility providers.
About The Customer
Stadtwerke Speyer GmbH is a utility provider based in the town of Speyer, just outside Heidelberg. With over 30,000 customers and 250 staff, the company has always maintained a large, complex IT infrastructure to support the delivery of gas, electricity, and water. Increasing market liberalization of the energy sector in Germany has encouraged many utility companies to diversify their product portfolio to remain competitive. Following this trend, Stadtwerke Speyer is using the extra capacity in its IT infrastructure to offer managed server and application hosting services to local SMBs.
The Solution
Lorenz and his team have considerable experience using Nagios®-based monitoring tools, most recently Centreon®, but they wanted a product that was professionally supported, easy to maintain and where they could see continuous development. They decided to deploy Opsview Enterprise across their IT infrastructure in Spring 2012. The benefits of their new monitoring platform have been quickly realized and sometimes surprising. Opsview could offer strong reporting capabilities, allowing Stadwerke Speyer GmbH to output valuable service level reports in multiple formats. Their managed hosting customers can now receive scheduled, branded SLA reports that prove the value of Stadtwerke Speyer’s services.
Operational Impact
  • Opsview Enterprise provided strong reporting capabilities
  • Managed hosting customers can now receive scheduled, branded SLA reports
  • Dashboards present a high-level, unified view of all their critical IT services and processes, which are presented to non-technical business users

Related Case Studies.

Contact us

Let's talk!

* Required
* Required
* Required
* Invalid email address
By submitting this form, you agree that IoT ONE may contact you with insights and marketing messaging.
No thanks, I don't want to receive any marketing emails from IoT ONE.
Submit

Thank you for your message!
We will contact you soon.