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Commsoft Technologies > Case Studies > Stelpro Design Inc. Case Study
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Stelpro Design Inc. Case Study

Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Electronics
Applicable Functions
  • Discrete Manufacturing
  • Procurement
Use Cases
  • Inventory Management
  • Manufacturing System Automation
Services
  • System Integration
The Challenge
Stelpro Design Inc. was facing a challenge due to its outdated UNIX-based customer computer system. The company was growing exponentially and needed more real-time reports to manage this growth effectively. The manufacturing operations required integration with a central application to access necessary information. Moreover, the company was under increasing pressure from clients to provide invoices via email. The existing systems were not equipped to handle these demands, leading to inefficiencies and delays.
About The Customer
Stelpro Design Inc. is a manufacturer of electric heaters, ventilation units, heating cables, and electronic controls. The company is based in Saint-Bruno-de-Montarville and has been in business since 1986. It has grown exponentially over the past decade, with a workforce of 400 employees. The company was using a customer computer system running in a UNIX environment, which was becoming increasingly outdated and unable to meet the growing demands of the business.
The Solution
Stelpro Design Inc. implemented the Fidelio ERP system, a 100% integrated solution for the entire company, including manufacturing. The system was designed to meet both present and future needs, with the ability to generate real-time reports and automate purchasing forecasts. The implementation also included the use of bar-code scanner stocktaking and the introduction of new production possibilities such as touch screens. The Fidelio team worked closely with Stelpro throughout the implementation process, ensuring a smooth transition and successful integration.
Operational Impact
  • The implementation of the Fidelio ERP system resulted in significant operational improvements for Stelpro Design Inc. The company no longer experienced manufacturing delays, and the time required for seasonal planning was reduced by 95%. The system also provided a reliable control configuration and increased delivery precision from 96% to 99.9%. The inventory became real-time and precise, and the company was able to integrate e-commerce. The new system also streamlined internal communication between the ordering, manufacturing, and shipping departments.
Quantitative Benefit
  • 30% growth without hiring service or manufacturing staff
  • 95% less time required for seasonal planning
  • A delivery precision increase from 96% to 99.9%

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