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Stream > Case Studies > Stream's Chat Platform Revolutionizes homeis' Digital Experience

Stream's Chat Platform Revolutionizes homeis' Digital Experience

Technology Category

Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Cement
Telecommunications

Applicable Functions

Product Research & Development

Use Cases

Time Sensitive Networking

The Challenge

homeis, a digital platform for foreign-born communities, was facing a significant challenge with its chat capabilities. Despite having a full-stack development team proficient in Javascript, React-Native, React, and Node.JS, they were struggling with their existing chat provider. The provider was plagued with stability issues and was supported by a slow and inefficient team. As a startup, homeis needed to focus its resources on its own product development, making it impractical to build a chat functionality in-house. They needed a third-party SDK that was compatible with their tech stack and could provide a reliable and efficient chat service. The challenge was to find a solution that could help them avoid reinventing the wheel and focus on their core product.

About The Customer

homeis is a unique digital platform designed for foreign-born communities around the world. It aims to build a better internet for immigrants, providing a space where they can join a community of locals who share the same homeland. The platform allows users to find friends, form a network of mutual aid and assistance, and discover elements of their new home with those who understand their original one. homeis has over 200,000 users and operates in six national communities: Mexicans, Indians, French, French-Speaking-Africans, Israelis in the USA, and French in Israel. Its main offerings include a social feed, chat, and discussion groups. Additionally, it provides a utility component through real estate and job markets, lists of professionals to hire, and special coupons and promotions to support immigrants settling into a new home.

The Solution

Stream, a chat platform provider, emerged as the perfect solution for homeis. Stream was already a trusted partner, as homeis had been using Stream’s feeds product successfully. When Stream introduced a chat platform, homeis immediately began working with them, migrating from their previous chat provider. Stream's SDKs matched the tech stack at homeis, making it simple to quickly build an MVP and fine-tune the product. Stream's online resources, including comprehensive tutorials and a demo app, further facilitated the integration process. Ady Levy, VP of Research and Development at homeis, praised Stream's well-written documents and the capabilities of their SDKs. The partnership between homeis and Stream has been successful since its inception, with both parties working in tandem to continually progress an app that improves the life experiences of immigrants.

Operational Impact

The integration of Stream's chat platform has significantly improved the operational efficiency of homeis. The platform now enjoys a stable and reliable chat service, which is crucial for its user engagement. The compatibility of Stream's SDKs with homeis' tech stack allowed for a quick and smooth transition, saving valuable time and resources. The comprehensive online resources provided by Stream facilitated the integration process, enabling homeis to focus on its core product development. The partnership with Stream has not only resolved the immediate challenge but also set a foundation for future enhancements. homeis now looks forward to expanding its reach to more nationalities within the United States and eventually taking the concept internationally.