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Stream > Case Studies > Stream's Chat Solution Empowers YesHelp to Connect Displaced Ukrainian Women with Volunteers
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Stream's Chat Solution Empowers YesHelp to Connect Displaced Ukrainian Women with Volunteers

Technology Category
  • Application Infrastructure & Middleware - Middleware, SDKs & Libraries
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Transportation
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Autonomous Transport Systems
  • Time Sensitive Networking
The Challenge
YesHelp, a non-profit organization, was established to provide direct humanitarian aid to displaced Ukrainian women by connecting them with a network of local volunteers. The organization was faced with the challenge of creating a simple, secure, and effective communication platform that could overcome language barriers. The platform needed to safeguard users' identities and allow them to communicate in their native languages. The urgency of the situation, due to the ongoing war, required a mature chat solution with autotranslation capabilities that could be implemented quickly. Furthermore, the majority of the refugees being women, due to martial law restrictions on men aged 18-60, necessitated a focus on building a social network for women helping women.
About The Customer
YesHelp is a non-profit organization co-founded by Mark Angelo and Ukraine-native Oleg Grodzevich of OneIQ, a Fullstack Intelligence™ software company. The organization was established in response to the war with Russia in February 2022, with the aim of providing direct humanitarian aid to displaced Ukrainian women. YesHelp connects these women to a network of local volunteers who offer emotional support and help with donations, getting settled, child care, pet care, schools, and transportation. The organization focuses on building a social network for women helping women, considering that most of the refugees are female due to martial law restrictions in Ukraine.
The Solution
YesHelp vetted multiple chat vendors, including Stream and its top competitors, in search of a suitable chat solution. Stream's engineering and support teams were found to be the most helpful and responsive, which led to their selection. Stream's chat solution offered great APIs and fine-grained control over chat customization, which was highly appreciated by YesHelp's CTO, Oleg Grodzevich. Stream, moved by YesHelp's mission, donated its chat solution pro-bono. The chat solution was integrated using Stream's React SDK, with a focus on maintaining user privacy and creating a low barrier to entry for users. Stream's autotranslation functionality was invaluable in overcoming language barriers, making it central to YesHelp's platform.
Operational Impact
  • The integration of Stream's chat solution into the YesHelp platform has had a significant impact. It has enabled YesHelp to support more Ukrainians seeking help during this challenging time by removing language barriers. The chat functionality, often associated with dating and gaming, has played a crucial role in the world of humanitarian aid by helping people overcome cultural and language barriers at an unprecedented scale. The autotranslation feature of Stream's chat solution has been particularly invaluable, making communication easier for those displaced who might not speak the language of their new country. This has reduced the hesitation of people to ask for help and has enabled YesHelp to carry out its mission more effectively.

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