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Streamlining Operations and Boosting Profitability: A Case Study of M B Electrical Services
Technology Category
- Actuators - Electrical Actuators
- Sensors - Electrical Conductivity Sensors
Applicable Industries
- Electrical Grids
- Electronics
Use Cases
- Inventory Management
The Challenge
M B Electrical Services, a family-run business with over two decades of experience in the electrical contracting industry, was facing challenges in managing their growing business. The company, known for its high-quality installations and repairs, was struggling with the manual input of all their business data. This included writing up all invoices and making manual copies for their own records. The owner and Managing Director, Mike Baines, realized the need for a more efficient job management solution to handle their increasing workload. The existing process was not only time-consuming but also prone to errors and mismanagement, potentially affecting their reputation and customer relationships.
About The Customer
M B Electrical Services is a family-run business based in Oldham, with over 20 years' experience in the electrical contracting industry. They take pride in providing high-quality installations and repairs, establishing themselves as a trustworthy and reliable company with a wide range of customers. The company was facing challenges in managing their growing business due to the manual input of all their business data, including writing up all invoices and making manual copies for their own records. The owner and Managing Director, Mike Baines, was in search of a more efficient job management solution to handle their increasing workload.
The Solution
In search of a solution, Mike and his team explored various job management solutions and finally settled on Fergus Software. Fergus provided them with the functionalities they needed with the simplicity they wanted. The Fergus dashboard made tracking large numbers of jobs a breeze for the company, easily tracking the stage of every job from initial estimates through to the completion of invoices. Automated invoice reminders also ensured Mike and the team were able to keep on top of late payments, without having to manually chase customers. One of Mike’s favourite features on the Fergus platform is the materials price book. Using this, he has been able to accurately cost up jobs by searching for the materials using the price book search and finding accurate up-to-date prices from his suppliers.
Operational Impact
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