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Bizimply > Case Studies > Streamlining Operations and Compliance in Hospitality: A Case Study on Base Wood Fired Pizza
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Streamlining Operations and Compliance in Hospitality: A Case Study on Base Wood Fired Pizza

Technology Category
  • Cybersecurity & Privacy - Security Compliance
  • Sensors - GPS
Applicable Industries
  • Food & Beverage
  • Retail
Applicable Functions
  • Quality Assurance
  • Sales & Marketing
Use Cases
  • Personnel Tracking & Monitoring
  • Time Sensitive Networking
Services
  • Testing & Certification
  • Training
The Challenge
Base Wood Fired Pizza, a thriving pizzeria chain in Dublin, was facing significant operational challenges despite its success. The company, which prides itself on offering artisanal, fresh, and authentic pizzas, was struggling with back-office administration, employee scheduling, attendance, and reporting issues. One of the biggest challenges was ensuring compliance with all relevant legislations, including staff working hours, break times, wage calculations, and holiday pay. The lack of a formal process to manage these legislations was a significant issue. The manual clock-in system for staff and timesheets was ineffective and often overlooked. Staff would forget to record their hours or break times, leading to inaccurate labor costs and error-prone calculations for holiday and overtime hours. Additionally, the physical storage of documents such as employee contracts, working visas, and supplier information was time-consuming and messy, indicating a need for digital transformation.
About The Customer
Base Wood Fired Pizza is a contemporary pizzeria chain based in Dublin, founded by Shane Crilly in 2008. The company offers quality, made-to-order, artisan-style pizzas, using the best Italian ingredients sourced through a partnership with a cooperative of Italian producers and farmers. The company has seven stores across Dublin and employs over 100 people. Base Wood Fired Pizza is committed to improving the standard of pizza in Dublin and inspiring healthier choices by offering real quality food. The company has a people-first mission, striving for positive change in their employees' lives and the communities they serve. They aim to provide a safe and secure workplace for their staff, offering opportunities for learning and skill development.
The Solution
Base Wood Fired Pizza implemented Bizimply, a cloud-based software solution, to address their operational and compliance challenges. The software helped the company stay fully compliant with all relevant legislations, including GDPR and the Organisation of Working Time Act. Bizimply also integrated HR and financial KPIs, enabling store managers to maintain HR compliance, rostering, and employee documentation while managing weekly financial KPIs such as sales, forecasts, labor, and wage cost control. The cloud-based nature of the software allowed managers and administrators to access their account from anywhere, making it easier to manage multi-location businesses. All paper trail clutter, including breaksheets, rosters, and employee documentation, was digitized and made easily accessible on Bizimply. The software also improved staff communications and scheduling efficiency, with staff receiving their rosters via the MyZimply app, reducing confusion and errors.
Operational Impact
  • The implementation of Bizimply led to significant improvements in Base Wood Fired Pizza's operational efficiency. The software streamlined the company's HR and financial processes, reducing administrative burden and ensuring legislative compliance. The digitization of employee documentation and the introduction of a cloud-based system made document management more efficient and less cluttered. Staff communication and scheduling were also greatly improved, with clear rosters sent out via the MyZimply app, reducing confusion and errors. This increased operational efficiency allowed the company to focus more on their core business - making great quality pizzas and providing excellent customer care. The company's people-first mission was further realized, with a safer and more organized workplace for their staff, and improved service for their customers.
Quantitative Benefit
  • Reduced admin time by 6 hours per week per location after implementing Bizimply
  • Ensured full compliance with relevant legislations, reducing the risk of legal penalties
  • Digitized all employee documentation, reducing physical storage needs and improving document accessibility

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