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Benchmark Gensuite > Case Studies > Streamlining Supplier Due Diligence & Advancing Product Compliance Programs
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Streamlining Supplier Due Diligence & Advancing Product Compliance Programs

Technology Category
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Functions
  • Procurement
  • Quality Assurance
Use Cases
  • Regulatory Compliance Monitoring
  • Supply Chain Visibility
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Challenge
The company, a Fortune 500 manufacturer of industrial and consumer tools and equipment, was facing challenges in managing its global manufacturing operations. The cross-functional teams were overwhelmed with regulatory obligations and customer requests for product compliance information. The company needed a workflow-driven, automated platform for supplier outreach, data collection, and follow-up. They also required a cross-functional tool to improve collaboration across EHS, Sourcing, Engineering, Quality, and Sales. The company was looking for a cloud-based system not subject to versioning and user licensing restrictions. They also needed a flexible system for addressing immediate compliance priorities and customer requests for information. The company wanted a comprehensive digital platform to streamline supplier engagement and product compliance program processes. They also required real-time monitoring of regulatory changes with stakeholder alerting and automated product compliance checks. The company also wanted the ability to integrate with company ERP and PLM systems to sync supplier, parts, BoM information and to make material compliance information available to product design teams.
About The Customer
The customer is a Fortune 500 manufacturer of industrial and consumer tools and equipment. The company has a global presence with manufacturing operations that span across the globe. The company has 57,000 employees globally and generates a revenue of $12.7 billion. The company deals with thousands of suppliers and millions of Parts/SKUs. The company's operations are vast and complex, requiring a robust and efficient system to manage supplier engagement and product compliance.
The Solution
The company deployed Gensuite’s Product Steward platform to streamline supplier engagement and improve their product compliance program. Gensuite Product Steward provides an all-inclusive platform for cross-functional teams to streamline supplier engagement, centralize product compliance tracking across current and emerging regulatory priorities as well as customer requests, and integrate with business ERP/PLM systems. The platform leverages Gensuite’s best-in-class, web-based Supplier Portal for streamlined supplier data collection utilizing standard survey templates for Full Material Disclosure, Regulatory List Declarations, Conflict Minerals, Human Rights, Packaging and more. The platform also extends to emerging regulatory and customer priorities with self-service capabilities for configuration and customization. The platform enables automatic compliance assessments for parts and finished products with robust dashboards for quick views by regulation, supplier, BoM, product lines, and more. The platform also communicates regulatory updates to stakeholders with automatic checks of business or product impact.
Operational Impact
  • Streamlined supplier engagement and product compliance program processes
  • Improved collaboration across EHS, Sourcing, Engineering, Quality, and Sales
  • Real-time monitoring of regulatory changes with stakeholder alerting and automated product compliance checks
Quantitative Benefit
  • 1.5+ million items/parts tracked in Gensuite
  • Thousands of suppliers managed for Material Compliance, Conflict Minerals, and Customer Requests
  • Seamless integration with multiple ERP systems for streamlined synchronization of parts, suppliers, and Bills of Material (BoMs)

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