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Streamlining Workforce Management in Hospitality: A Case Study of Rooster's Café & Farmshop
Technology Category
- Functional Applications - Inventory Management Systems
- Sensors - GPS
Applicable Industries
- Agriculture
- Food & Beverage
Applicable Functions
- Quality Assurance
Use Cases
- Inventory Management
- Time Sensitive Networking
Services
- Testing & Certification
The Challenge
Rooster's Café & Farmshop, a farmer-owned business in Ireland, was facing significant challenges in managing its workforce. Mary, who was responsible for various business operations including sales, inventory management, payroll processing, and employee management, was struggling with scheduling and tracking the time and attendance of staff across three departments. This led to complications in payroll processing and unnecessary expenditure on labor costs. The manual processes were time-consuming and inefficient, often leading to inaccuracies in employee hours and payroll. The process of communicating weekly schedules to staff was also cumbersome, involving physical communication, pinning rosters on location, or sending them through a work Whatsapp group. Additionally, the process of recording time-off requests was informal and disorganized, often leading to lost requests.
About The Customer
Rooster's Café & Farmshop is a farmer-owned business located in Ireland. The business champions regional food producers within the local area, working directly with carefully selected Irish producers to source high-quality, affordable produce. The café and farm shop offer some of Ireland's tastiest and most sustainable food and drink. The business operates with a team of over 30 employees across three departments. The team is committed to providing a community location for locals and visitors to enjoy great quality food. The business operations include sales, inventory management, payroll processing, and employee management.
The Solution
Rooster's Café & Farmshop turned to Bizimply, a workforce management software, to streamline their operations. The software's simple interface and high-level overview of labor costs and forecasting appealed to Mary. With Bizimply, she was able to significantly reduce the time spent on scheduling. The MyZimply app, a feature of Bizimply, allowed staff to submit time-off requests for manager approval, freeing up more time for Mary when creating schedules. Bizimply's Time and Attendance feature enabled Mary to reduce labor costs by up to 10% by accurately tracking employee hours. The Timestation app, another feature of Bizimply, automated the process of maintaining accurate employee times by approving employee timesheets gathered in Bizimply. This eliminated the need to manually update individual timesheets and re-calculate employee time in payroll due to shift changes or overtime.
Operational Impact
Quantitative Benefit
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