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Successful, Timely Migration to Google Cloud With NETSCOUT
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Consumer Goods
- Telecommunications
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Predictive Maintenance
- Remote Asset Management
Services
- Cloud Planning, Design & Implementation Services
- System Integration
The Challenge
The company, a multi-billion dollar, publicly traded company that has been supplying devices and services to its customers for more than a century, was planning a strategic initiative to build out their private network and data centers into Google Cloud Platform (GCP). However, they realized there would be a gap in service assurance visibility, which could present issues with customer satisfaction and user experience. The IT goal was to incorporate network and application performance analysis and visibility for this new environment that would equal what they had in the current infrastructure.
About The Customer
The customer is a multi-billion dollar, publicly traded company that has been in operation for over a century. They supply devices and services to their customers, with their growth being shaped by the Internet revolution. This has enabled both the business and their customers to take advantage of modernizations that have improved the flexibility and automation of their services through the use of Internet of Things (IoT) devices in consumer homes and businesses. The company operates a network of sales and service offices across the U.S., where customers purchase devices and subscribe to services that enable remote configuration, automation, and home monitoring. The success of the business depends heavily on the efficiencies, reliability, and scalability of the company’s digital infrastructure, which is currently delivered from several private data centers.
The Solution
The company worked with their trusted, local NETSCOUT team to map out a plan to gain visibility into the data center they were building out in GCP. They decided to add a virtual instance of the nGeniusONE software that would work with their other existing nGeniusONE servers via the nGeniusONE Global Manager. This virtual instance collects smart data from several dozen strategically deployed vSTREAM virtual applications. The vSTREAM virtual appliances are deployed in virtualized and cloud environments to monitor east-west traffic flows for troubleshooting and analysis with nGeniusONE. To ensure a quick time to value for the nGeniusONE and vSTREAM additions in GCP, the IT team contracted for a NETSCOUT Premium Services Engineer (PSE) who would be instrumental in deploying, configuring, and jump-starting the monitoring and troubleshooting of the new cloud-based data center with the nGeniusONE solution.
Operational Impact
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