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Supporting enterprise-wide business process automation initiatives with Camunda
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Software
Applicable Functions
- Business Operation
Use Cases
- Predictive Replenishment
- Process Control & Optimization
Services
- Software Design & Engineering Services
The Challenge
Atlassian, a global software company with over 4,000 employees, was seeking to support its enterprise-wide business process automation initiatives. These initiatives spanned various departments including finance, commerce, marketing, and customer support. One of the initial projects involved integrating a new SaaS-based accounting platform to centralize finance workflows and revenue recognition processes. Several other projects were also in the pipeline, including process automation for Salesforce lead management and routing customer support cases.
About The Customer
Atlassian is a global software company that develops products for software developers, project managers, and content management. It is best known for Jira, its issue tracking application, and Confluence, a team collaboration and wiki product. Atlassian serves over 60,000 customers globally, including 85 of the Fortune 100. The company has over 4,000 employees and is headquartered in Sydney, Australia, with offices in several other countries.
The Solution
Atlassian chose to use the Camunda Platform to support its enterprise-wide business process automation initiatives. Camunda's software offers high-throughput performance and the ability to support collaboration among IT and business users. It is interoperable with a wide variety of development environments, including Java, Python, and Node.js. Camunda's unique, developer-friendly approach to process automation is both scalable and standards-based, making it an ideal solution for Atlassian's needs.
Operational Impact
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