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Case Studies > Sutphen: Firing Up Purchasing and Manufacturing with Microsoft Dynamics AX

Sutphen: Firing Up Purchasing and Manufacturing with Microsoft Dynamics AX

Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Specialty Vehicles
Use Cases
  • Manufacturing System Automation
  • Supply Chain Visibility
Services
  • System Integration
  • Training
The Challenge
With an increase in customer demand, inefficient and disparate systems threatened to undermine the company’s growth. An 8-12 week time gap existed between when an order was taken, and engineering actually began, resulting in extra effort and costs incurred to make sure trucks were delivered on time. The team at Sutphen was utilizing a mix of legacy systems including a custom-developed AS 400 system and Macola. The team at Sutphen sought a unified ERP solution to address workflow, integration, inventory, and productivity issues.
About The Customer
Sutphen, a fire apparatus manufacturer, was founded in 1890 by C.H. Sutphen, and now has four manufacturing facilities. Sutphen produces all types of fire-related vehicles on their own chassis including the usual engines, ladders, and rescues but also provides bodies for commercial chassis applications. The company still produces midmount aerials as either a tower ladder platform (with a bucket/basket) or in a ladder tower form (no bucket) plus industrial application aerials today.
The Solution
Sutphen, with the help of Velosio, rolled out Microsoft Dynamics AX to over 50 users across multiple departments. Sutphen implemented functionality to automate production, sales configuration, project management, supply chain management, and financials. Velosio helped Sutphen with data conversion, setup and configuration, user training, user acceptance testing, and cutover support.
Operational Impact
  • The implementation of Microsoft Dynamics AX allowed Sutphen to automate various functions including production, sales configuration, project management, supply chain management, and financials.
  • The unified ERP system helped in addressing workflow, integration, inventory, and productivity issues.
  • Velosio provided comprehensive support including data conversion, setup and configuration, user training, user acceptance testing, and cutover support.
Quantitative Benefit
  • Reduced the time gap between order intake and engineering start from 8-12 weeks to a shorter duration.

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