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Postman > Case Studies > SynapseFI's Use of Postman for API Development and Integration
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SynapseFI's Use of Postman for API Development and Integration

Technology Category
  • Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Business Operation
Services
  • Software Design & Engineering Services
The Challenge
SynapseFI is a company that provides tools for financial services firms and traditional banks to integrate banking products into their applications. The company, which is based in San Francisco, California, uses Postman to assist customers through the API development and integration process. They also use Postman for internal team collaboration and learning. The challenge for SynapseFI was to ensure effective team collaboration during the API development process, train new hires and non-technical team members on the basics of APIs, introduce new features to the team, and engage customers effectively during the API integration process.
About The Customer
SynapseFI is an American company that builds tools to enable financial services firms and traditional banks to integrate banking products, such as payments, deposits, and authentication into their applications. The company was originally headquartered in Memphis, Tennessee, but now claims San Francisco, California as its home base. SynapseFI's customers are primarily financial services firms and traditional banks in the U.S. that need to integrate banking products into their applications. The company has a development team of 20 engineers who use Python for development.
The Solution
SynapseFI uses Postman for their complete API development workflow, which includes building requests, creating specific API environments, and using test scripts. Postman's sharing features, such as the Team Library, have proven to be extremely beneficial for team collaboration. The Team Library allows team members to subscribe to shared collections of APIs, share collections and environment templates, and see the activity feed. When a developer modifies a collection, other team members can see the activity feed and explore the changes before an official feature deployment. SynapseFI also uses Postman for a variety of internal and external training scenarios. They use Postman to onboard new hires and get them up to speed on the SynapseFI API. Postman is also used to train non-technical members of the team about the basics of APIs. In addition to onboarding new team members, the CEO uses Postman to introduce new features to the team during biweekly training sessions.
Operational Impact
  • Improved team collaboration through the use of Postman's Team Library feature.
  • Effective onboarding of new hires and training of non-technical team members on the basics of APIs.
  • Successful introduction of new features to the team during biweekly training sessions.

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