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Syrup-maker Monin gets sweeter ERP performance thanks to CDNetworks
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Networks & Connectivity - Network Management & Analysis Software
Applicable Industries
- Food & Beverage
Applicable Functions
- Discrete Manufacturing
- Sales & Marketing
Use Cases
- Manufacturing System Automation
- Supply Chain Visibility
Services
- Cloud Planning, Design & Implementation Services
- System Integration
The Challenge
Monin, a French family business founded in 1912, makes premium syrups for bars and restaurants. It is also one of the world’s leading producers of fruit purées, liqueurs, and sauces. The company does all its production in-house, with operations in France, the US, and Malaysia. Three years ago, Monin decided to switch from its proprietary ERP software to a professional web-based application that could better support the company’s growth strategy. It selected Oracle’s JD Edwards fully web-based software, initially installing it in France and later rolling it out to Malaysia. The company performed user tests and other analyses on the software, which quickly revealed major performance problems. Response times in Malaysia were over 350 ms—compared with just 10–15 ms in France where the application was hosted. Those long response times made the ERP completely unusable by Malaysian staff. Moreover, the ERP is a business-critical application for Monin. It manages all of the company’s core business processes: production, quality control, sales, purchasing, accounting, and other corporate functions. Without a well-running ERP, the company would not be able to operate smoothly or efficiently. Even the slightest glitch could throw the business off track—with serious and potentially costly consequences.
About The Customer
Monin is a French family business founded in 1912. It specializes in making premium syrups for bars and restaurants and is also one of the world’s leading producers of fruit purées, liqueurs, and sauces. The company does all its production in-house, with operations in France, the US, and Malaysia. Monin has over 100 years of experience and has become the brand of choice of the gourmet flavor business with over 140 flavors available in more than 140 countries, including the widest range of Premium Syrups, a large assortment of Exclusive Liqueurs, Gourmet Sauces, Frappé Powders, Fruit Smoothie, and Cocktail Mixes. Tasteful and versatile, Monin allows its customers to meet their expectations for quality, flavor uniqueness, and newness in all applications.
The Solution
Monin first considered a “point-to-point” hardware solution that would make its system run faster, but soon changed course after realizing how difficult it would be to install. That’s when the company decided to give CDNetworks’ Dynamic Web Acceleration solution a try. The good news for Monin was that CDNetworks offered to let them pre-test the solution under actual operating conditions by simply redirecting a few IP and URL addresses. CDNetworks’ Dynamic Web Acceleration was installed in January 2014, and has since slashed the average response time from 350–370 ms to 10–12 ms. And that’s without changing Monin’s existing IT infrastructure or setting up any remote hardware. It was all done simply by redirecting addresses to CDNetworks’ servers located around the world. Next up for Monin is a new production site in China in 2015. Thanks to CDNetworks’ solution, Lionel is confident that this second Asian site will also have a reliable, efficient, and fast ERP.
Operational Impact
Quantitative Benefit
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