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SYSPRO Case Study: Dynojet Fuels Growth with SYSPRO Software
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Automotive
Applicable Functions
- Sales & Marketing
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Predictive Replenishment
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
The Challenge
Dynojet faced multiple challenges including managing multiple manufacturing sites, international business operations, and rapid company growth. The company sold up to 10,000 units per month but had limited visibility into inventory and a rudimentary service records-keeping system. These challenges necessitated a robust solution to streamline operations and improve efficiency.
About The Customer
Dynojet Research, Inc., based in Las Vegas, Nevada, is a leading developer and manufacturer of performance enhancement products for vehicles. The company specializes in Dynamometers and Power Commanders, which help vehicle owners tune and optimize the performance of their two and four-wheel drive vehicles. Dynojet's products are used to gauge horsepower, torque, and overall power, providing critical performance data. The company has a global presence with facilities in the United States and Europe, and it markets its products through a network of distributors and dealers.
The Solution
Dynojet implemented SYSPRO software to address its operational challenges. The company has been using SYSPRO since 1996, leveraging a central server with a 24-user license covering SYSPRO ERP modules, SYSPRO e.net solutions, and SYSPRO CRM. Connectivity to SYSPRO is achieved through direct client/server and Citrix Metaframe terminal server, both using a Cisco VPN. The software's scalability has allowed Dynojet to keep pace with its growth, providing superior technical support without expanding the support department. SYSPRO CRM and the Return Materials Authorization (RMA) module have been instrumental in organizing customer records and reducing product return ratios. Additionally, Dynojet plans to install SYSPRO Forecasting to better align inventory levels and achieve cost savings by ordering parts from other countries.
Operational Impact
Quantitative Benefit
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