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Case Studies > Technology Enabled High Performance Culture

Technology Enabled High Performance Culture

Technology Category
  • Analytics & Modeling - Predictive Analytics
  • Application Infrastructure & Middleware - Data Visualization
  • Functional Applications - Manufacturing Execution Systems (MES)
Applicable Industries
  • Electronics
Applicable Functions
  • Process Manufacturing
  • Quality Assurance
Use Cases
  • Machine Condition Monitoring
  • Manufacturing System Automation
  • Predictive Maintenance
Services
  • Software Design & Engineering Services
  • System Integration
The Challenge
A Vice President of Operations for a US-based electronics manufacturer found his team struggling to identify opportunities to improve their business. Turf wars were common, as were racks of components waiting for rework and retesting. Bright, motivated engineers worked independently to optimize their domain. In doing so, they competed with each other for resources, missed common problems that spanned their areas of responsibility, and were unable to prioritize the most important issues for the entire organization. The organization lacked timely, accurate, unbiased visibility into the performance of the entire manufacturing floor. The VP envisioned a single standard to aggregate, contextualize, analyze, and visualize manufacturing performance in real time.
About The Customer
Hertzler Systems has been a leader in manufacturing analytics and visualization software for over 30 years. Their software and services enable clients to connect, collect, analyze, and visualize data, building a data infrastructure for making data-driven decisions. These capabilities help clients improve throughput and yield, improve cycle times, reduce costs and errors, and increase profitability. Hertzler Systems serves a diverse customer base, including BAE Systems, Kiva Inc., ITW, Solo/Dart, McCormick & Company, Inc., Hormel Foods Corporation, Snyder's-Lance, Titleist & Footjoy, IDEX Corporation, and TaylorMade-Adidas Golf Worldwide.
The Solution
Hertzler Systems provided the single standard that the VP envisioned. This standard aggregated, contextualized, analyzed, and visualized manufacturing performance in real time. The solution enabled the team to have timely, accurate, and unbiased visibility into the performance of the entire manufacturing floor. This visibility allowed the team to identify and prioritize the most critical performance issues, reducing the competition for resources and enabling a more collaborative approach to problem-solving. The implementation of this standard significantly improved the organization's ability to focus on critical performance issues, leading to substantial improvements in their operations.
Operational Impact
  • The organization improved First Pass Yield by over 12% and reduced or eliminated racks of rework.
  • Having a single standard increased the team’s capacity to focus on the critical performance issues.
  • The team was able to get the resolution they needed to identify and address performance issues more effectively.
Quantitative Benefit
  • Improved First Pass Yield by over 12% in ten months.
  • Significantly reduced WIP (Work In Progress).
  • Improved order to cash cycle times.

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