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Tel Aviv’s bubble
Technology Category
- Analytics & Modeling - Real Time Analytics
- Functional Applications - Fleet Management Systems (FMS)
- Networks & Connectivity - Cellular
Applicable Industries
- Cities & Municipalities
- Transportation
Applicable Functions
- Business Operation
- Logistics & Transportation
Use Cases
- Fleet Management
- Public Transportation Management
- Remote Asset Management
- Smart City Operations
Services
- Software Design & Engineering Services
- System Integration
The Challenge
In April 2019, Via partnered with leading transit operator Dan Transportation to launch bubble Dan — the largest subsidized on-demand public transportation pilot in the world. Israel’s Ministries of Finance and Transportation initiated the pilot program to explore how dynamic, on-demand public transit can provide a compelling alternative to private vehicles, thus relieving the country’s road congestion.
About The Customer
Dan Transportation is a leading transit operator in Israel, known for its extensive network of public transportation services. The company has a significant presence in Tel Aviv and surrounding cities, providing reliable and efficient transit solutions to thousands of commuters daily. With a focus on innovation and customer satisfaction, Dan Transportation has been at the forefront of integrating advanced technologies into its operations. The partnership with Via to launch bubble Dan demonstrates the company's commitment to reducing road congestion and enhancing public transit accessibility. By leveraging on-demand technology, Dan Transportation aims to offer a flexible and convenient alternative to private vehicle use, thereby contributing to a more sustainable urban environment.
The Solution
Working closely with both Ministries and Dan, Via customized its technology for the on-demand service, which now serves a 40 square kilometer zone in Tel Aviv and the surrounding cities of Bnei Brak, Ramat Gan, and Giv’atayim. Bubble allows riders to easily book on-demand, shared rides using an iOS or Android app. Via’s proprietary routing algorithm directs riders and drivers to nearby Virtual Bus Stops for seamless pickups and dropoffs, without lengthy detours or inconvenient fixed routes. In less than a year, bubble expanded its fleet from 40 to 100 vehicles, including Mercedes-Benz Sprinter minibuses and wheelchair accessible vehicles (WAVs). Bubble’s vehicles are able to use dedicated public transportation lanes and all vans are equipped with an In-Vehicle Screen (IVS) that displays trip status to riders in real time. But it’s the flexibility of on-demand technology that makes bubble so distinctive. During each new wave of the COVID-19 pandemic in Israel, bubble dynamically adapted its services to transport essential workers in and around Tel Aviv. Operators implemented new safety measures, such as limiting vehicle capacity to ensure social distancing, and added five new cities and all of the main hospitals in central Israel to the service zone. At the beginning of 2020, bubble launched its “bubble for Business” service, giving companies a way to ensure their employees can get to work efficiently and safely, without contributing to rush hour traffic.
Operational Impact
Quantitative Benefit
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