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The City of Encinitas partners with 11:11 Systems for modern business continuity strategy
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Infrastructure as a Service (IaaS) - Cloud Storage Services
- Infrastructure as a Service (IaaS) - Hybrid Cloud
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Business Operation
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
The Challenge
The City of Encinitas, located along six miles of California’s golden coastline, was facing several challenges with its business continuity strategy. The city's IT department, which supports critical operations including the fire department, water districts, and public works, was under-resourced and vulnerable to potentially devastating unplanned downtime. The geographical proximity of the city’s data centers, inadequate cybersecurity, and increasing maintenance costs were among the concerns. The city was also an attractive target for hackers, making the IT administrators permanently on guard. The city needed a new business continuity strategy that would address these issues and provide a secure and reliable access to data.
About The Customer
The City of Encinitas is located along six miles of California’s golden coastline and is home to just over 64,000 residents. Approximately 25 miles north of San Diego, Encinitas is considered one of the state’s hidden gems by locals and tourists alike, known for its eclectic downtown, unique collection of gardens and nurseries, and, of course, its pristine beaches and favorable surfing conditions. In fact, the city was recently named among the 20 best surf towns in the world by National Geographic. The city's IT department, led by IT Operations and Engineering Supervisor Neil O’Connor, supports the city’s entire infrastructure and hundreds of employees. The department supports some of Encinitas’ most critical operations, including the fire department, water districts, and public works.
The Solution
The city decided to revamp its business continuity strategy by adopting a cloud-based solution. After researching multiple vendors, the city chose to partner with 11:11 Systems. The solution included 11:11 DRaaS for Zerto, 11:11 Cloud Backup for Veeam Cloud Connect with Insider Protection, and 11:11 Cloud Backup for Microsoft 365. The city was already using Zerto, and the 11:11 solution was compatible with it. The 11:11 Cloud Backup for Veeam Cloud Connect with Insider Protection provided an additional layer of protection against internal and external threats like ransomware and malicious or accidental deletion. The 11:11 Cloud Backup for Microsoft 365 offered an additional layer of protection for the city’s email, OneDrive, Teams, and other 365 accounts.
Operational Impact
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