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11:11 Systems > Case Studies > the prescription for “IT InsecurITy”
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the prescription for “IT InsecurITy”

Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Computing
  • Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Business Operation
Use Cases
  • Predictive Maintenance
  • Remote Asset Management
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Challenge
Help at Home’s IT Manager needed to implement a robust and customized business continuity plan that minimizes downtime of mission critical applications used by hundreds of employees. It also needed to meet their Recovery Time Objective, and be easily managed by his lean staff and fit into a limited budget. The IT organization at Help at Home is asked to provide increased services to the business while at the same time reducing IT expenditures. They began to investigate virtualization as a method of making IT more responsive to business needs. This includes more efficiently providing business services and ensuring high availability, as well as lowering IT costs, streamlining IT management, and becoming more energy efficient.
About The Customer
Help At Home, Inc. provides the in-home care and respite services that elderly, medically fragile, and disabled individuals need. In business for over 30 years, they employ a large staff of trained Personal care Aides, respite care Givers, nursing Assistants, and registered nurses who provide 4x7 inhome care. With over 100 U.S. offices, Help at Home’s operational footprint includes Illinois, Missouri, Indiana, Michigan, Alabama, Mississippi, and South Carolina. The company has notable contracts with the Illinois Department on Aging and other state, regional, and municipal agencies involved in custodial home care services.
The Solution
Help at Home selected the iland Continuity Cloud. It’s specifically designed to provide secure costeffective business continuity options to enterprises of all sizes. The iland Continuity Cloud provides not just a replication target for Help at Home’s data, but the entire infrastructure solution including redundant and private standby cloud resources. To achieve the desired recovery time objective (rTO), Help at Home selected a continuously live VM on the iland continuity cloud for continual data replication of their sQL servers. This combination of live and standby VMs within the iland continuity cloud minimizes IT expenditures—but allows Help at Home to easily test their standby environment and quickly recover from disasters.
Operational Impact
  • Implementing the iland solution immediately saved Help at Home $15,000 because it eliminated the need for upfront capital expenditures.
  • Help at Home also estimates they will save $150,000 over three years by using iland managed data replication.
  • In the event of a disaster, Help at Home will save millions of dollars by minimizing downtime, allowing operations to continue, and preventing regulatory penalties related to patient healthcare data.
Quantitative Benefit
  • Immediate savings of $15,000
  • Estimated savings of $150,000 over three years
  • Potential savings of millions of dollars in the event of a disaster

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