Download PDF
Transforming Back Office Operations: A Case Study on Queen Associates
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries
- Buildings
- Finance & Insurance
Applicable Functions
- Human Resources
Use Cases
- Time Sensitive Networking
Services
- System Integration
The Challenge
Queen Associates, a consulting and staffing firm, was grappling with an antiquated back office system that lacked integration with timekeeping and reporting tools. The system required manual data entry for time and expense reporting and invoicing, which was labor-intensive and prone to errors. The system also had limited flexibility and customization, making it difficult for the firm to adapt to changing business needs. The firm's president, Robin Pugh, recognized that the outdated system was not providing an excellent experience for their clients and candidates, and was determined to find a better solution. The challenge was to find a comprehensive system that was flexible, highly customizable, easily integrated, and scalable for future growth.
About The Customer
Founded in 2000, Queen Associates is a consulting and staffing firm that provides both technology and business consulting, as well as staffing on a full time and consultant basis. The firm serves multiple industries within local and national regions. Queen Associates prides itself on taking a tailored, customer service-centric approach with its clients, cultivating loyal partnerships by providing a top-notch service experience. The firm is currently experiencing a period of rapid growth and is determined to effectively service an unlimited number of new clients.
The Solution
Queen Associates decided to implement Bullhorn Back Office, a system that offered the potential to fully integrate with QuickBooks, a highly flexible and fully customizable branded interface, and scalability for the future. Unlike other systems that took a one-size-fits-all approach to configurability, Bullhorn Back Office provided the flexibility and the ability to tie all of the firm's back office components together. The system streamlined the process of creating invoices and recording time sheets, reducing the time required to collect and manage time cards by half. The integration with QuickBooks was a massive time saver for the accounting department, reducing errors and catching potential discrepancies before they went out. The system also provided Queen Associates with scalability and growth potential for the future.
Operational Impact
Quantitative Benefit
Related Case Studies.
Case Study
Energy Saving & Power Monitoring System
Recently a university in Taiwan was experiencing dramatic power usage increases due to its growing number of campus buildings and students. Aiming to analyze their power consumption and increase their power efficiency across 52 buildings, the university wanted to build a power management system utilizing web-based hardware and software. With these goals in mind, they contacted Advantech to help them develop their system and provide them with the means to save energy in the years to come.
Case Study
Intelligent Building Automation System and Energy Saving Solution
One of the most difficult problems facing the world is conserving energy in buildings. However, it is not easy to have a cost-effective solution to reduce energy usage in a building. One solution for saving energy is to implement an intelligent building automation system (BAS) which can be controlled according to its schedule. In Indonesia a large university with a five floor building and 22 classrooms wanted to save the amount of energy being used.
Case Study
Powering Smart Home Automation solutions with IoT for Energy conservation
Many industry leaders that offer Smart Energy Management products & solutions face challenges including:How to build a scalable platform that can automatically scale-up to on-board ‘n’ number of Smart home devicesData security, solution availability, and reliability are the other critical factors to deal withHow to create a robust common IoT platform that handles any kind of smart devicesHow to enable data management capabilities that would help in intelligent decision-making
Case Study
Commercial Building Automation Boosts Energy Efficiency
One of the challenges to building automation is the multitude of non-interoperable communications protocols that have evolved over the years. Buildings have several islands of automation. Bridging the islands of different automation without losing the considerable investment in each specialized control network is the main focus in this solution.
Case Study
Protecting a Stadium from Hazardous Materials Using IoT2cell's Mobility Platform
There was a need for higher security at the AT&T Stadium during the NFL draft. There was a need to ensure that nuclear radiation material was not smuggled inside the stadium. Hazmat materials could often be missed in a standard checkpoint when gaining entry into a stadium.