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Tableau > Case Studies > UC Irvine Medical Center: Using Tableau for Real-Time Data Visualization
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UC Irvine Medical Center: Using Tableau for Real-Time Data Visualization

Technology Category
  • Application Infrastructure & Middleware - Data Visualization
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Business Operation
  • Quality Assurance
Use Cases
  • Predictive Quality Analytics
  • Real-Time Location System (RTLS)
Services
  • Data Science Services
The Challenge
The University of California, Irvine Medical Center was struggling with the challenge of understanding and presenting their vast amounts of data to the community. They had spreadsheets, Access databases, and were on the path to a data warehouse, but they lacked a tool that could effectively visualize this data. They needed a solution that could work within their current environment and also in the future. The IT department did not want to be the report writers and wanted a self-service model where the people who knew the data could develop their own visualizations and reports.
About The Customer
The University of California, Irvine Medical Center is a top-ranked American hospital, according to U.S. News & World Report. It is the only university hospital in Orange County. The medical center is committed to providing the best quality healthcare for patients and uses data to understand best practices. Charles Boicey, the informatics solutions architect at the medical center, is responsible for orchestrating the use of data to improve patient care.
The Solution
The medical center adopted Tableau, a data visualization tool, to help them understand and present their data. Charles Boicey discovered Tableau through a Google search and found that it could quickly attach to a spreadsheet and generate a visualization of quality data. This solution allowed the medical center to understand their data in near real-time, which is crucial in a healthcare environment where patient lives are at stake. The implementation of Tableau was rolled out to each department, starting with one or two analysts. The medical center also purchased a Tableau Server, which serves as their BI portal for the enterprise.
Operational Impact
  • Tableau has enabled the medical center to understand their data in near real-time, which is crucial for patient care.
  • The IT department has been able to put Tableau in the hands of the people who use and know the data, creating a self-service business intelligence model.
  • The people who collect, know, and own the data are now developing their own visualizations and reports, becoming heroes within their own departments.

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