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Case Studies > Unilever Improves Ocean Supply Chain Operations Through Digitalization With e2open®

Unilever Improves Ocean Supply Chain Operations Through Digitalization With e2open®

Technology Category
  • Analytics & Modeling - Predictive Analytics
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Consumer Goods
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Predictive Maintenance
  • Supply Chain Visibility
  • Track & Trace of Assets
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
  • Training
The Challenge
Unilever, a global leader in consumer products, faced significant challenges in managing its ocean logistics operations. The company aimed to streamline these processes, achieve greater efficiency, and improve visibility. The complexity of coordinating ocean shipments to multiple destinations required a robust solution to manage key shipping lanes and integrate seamlessly with their existing transport management system.
About The Customer
Unilever is a global leader in consumer products, serving two billion people across more than 190 markets worldwide. In 2009, the company established UltraLogistik in Katowice, Poland, to coordinate and streamline its transport operations across Europe. The Ocean Logistics team within UltraLogistik focuses on managing ocean shipments to various destinations, a task that has grown increasingly complex over time. Unilever's goal was to enhance the efficiency and visibility of its ocean logistics processes.
The Solution
Unilever partnered with e2open to address the challenges in their ocean logistics operations. E2open's experience and connectivity in managing key shipping lanes made them an ideal partner. The integration process involved linking Unilever's transport management system with e2open's platform. E2open's Service Delivery team worked closely with Unilever during the transition phase, conducting numerous tests to ensure seamless integration. Post-implementation, Unilever continued to receive strong support from e2open, which helped in submitting booking, shipping instructions, and eVGM submissions efficiently.
Operational Impact
  • Secure, streamlined booking with over 800 carriers reduced time and resources devoted to the process, eliminating unnecessary manual workflows.
  • Using e2open to submit shipping instructions was twice as fast and more efficient, catching erroneous or non-compliant submissions before transmission.
  • E2open's eVGM solution enabled Unilever to easily and quickly transmit VGM-compliant information to carriers, meeting new SOLAS regulations.
Quantitative Benefit
  • Online booking with over 800 carriers.
  • Twice as fast submission of shipping instructions using e2open.
  • Reduced time and resources devoted to booking processes.

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