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Case Studies > Using Advanced Temperature and Location Tracking to Save Customers Time and Money

Using Advanced Temperature and Location Tracking to Save Customers Time and Money

Technology Category
  • Analytics & Modeling - Predictive Analytics
  • Functional Applications - Fleet Management Systems (FMS)
  • Networks & Connectivity - Cellular
Applicable Industries
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Quality Assurance
Use Cases
  • Fleet Management
  • Predictive Maintenance
  • Real-Time Location System (RTLS)
  • Track & Trace of Assets
Services
  • Software Design & Engineering Services
  • System Integration
The Challenge
Hütter Spedition faced significant challenges in manually tracking and sending temperature and location data to its customers. The process was time-consuming, requiring over five hours per week to manage 300 consignments. The data was sent to up to 20 different systems via email and phone calls, leading to inefficiencies and wasted time. The company needed a solution to streamline these processes and provide real-time visibility to its customers, especially for those in the pharmaceutical industry where temperature control is critical for patient safety and product integrity.
About The Customer
Hütter Spedition + Logistik GmbH is a logistics company based in southwestern Germany. With a team of 70 people, the company manages 12,000 full truck loads (FTL) annually across Germany, Switzerland, Austria, and the Benelux region. Hütter Spedition operates a fleet of 30 trucks and 40 trailers, providing transportation and logistics services to a diverse range of customers, including those in the pharmaceutical industry. The company is committed to improving operational efficiency and customer satisfaction through innovative solutions and technologies.
The Solution
Hütter Spedition adopted NIC-Place, a carrier visibility solution from FourKites, to address its challenges. NIC-Place provides real-time temperature and location tracking, allowing Hütter Spedition to share data with customers instantly via a single interface. This solution significantly reduced manual efforts by over 50%, enabling the company to provide granular, section-by-section temperature data for its fleet. This real-time visibility is crucial for pharmaceutical customers, ensuring that temperature-sensitive goods are transported under optimal conditions. Additionally, NIC-Place offers accurate predictive estimated times of arrival (ETAs), helping customers reroute trucks and reassign staff efficiently. The solution also emphasizes data safety and ownership, allowing Hütter Spedition to control who accesses their transport data and ensuring compliance with regulations.
Operational Impact
  • NIC-Place reduced manual efforts by more than 50%, streamlining the process of tracking and sending temperature and location data.
  • The solution provided real-time visibility into temperature and location data, crucial for pharmaceutical customers to ensure product integrity and patient safety.
  • Accurate predictive ETAs enabled customers to reroute trucks and reassign staff efficiently, minimizing delays and improving operational efficiency.
Quantitative Benefit
  • Manual efforts reduced by more than 50%.
  • 85% of Hütter Spedition’s trucks and trailers are equipped with NIC-Place.

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