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B2W Software > Case Studies > W.L. French Excavating Corporation Case Study
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W.L. French Excavating Corporation Case Study

Technology Category
  • Application Infrastructure & Middleware - API Integration & Management
  • Sensors - GPS
Applicable Industries
  • Construction & Infrastructure
Applicable Functions
  • Discrete Manufacturing
  • Maintenance
Use Cases
  • Construction Management
  • Predictive Maintenance
Services
  • System Integration
  • Training
The Challenge
W.L. French Excavating Corporation, a family-owned company with 150 employees, was initially focused strictly on field operations, not software and computers. As the company grew and evolved, they realized the importance of technology in their success. They faced internal resistance, particularly from field and maintenance employees loyal to familiar, manual systems. The maintenance team relied on paper-based processes and whiteboards to manage more than 200 pieces of heavy equipment. Maintenance of equipment accounts for a significant percentage of their annual operating budget, and they saw a big opportunity to impact profitability through process improvement.
About The Customer
W.L. French Excavating Corporation is a family-owned company based north of Boston. With 150 employees, the company provides site development, mass excavation, and heavy utility construction as well as specialized site remediation and soil management services throughout the New England region. The company has a fleet of over 200 pieces of heavy equipment. Maintenance of this equipment accounts for a significant percentage of their annual operating budget.
The Solution
The company adopted B2W Estimate in 2004, followed by the B2W Dispatch, Track, and Maintain applications. These features allowed the company to bid with increased speed and accuracy, manage maintenance more proactively, and capture field data daily with increased efficiency. The benefits of a unified platform for estimating and operations, with common user interfaces and operational data and access to real-time information and reporting, were emphasized. The maintenance team at W.L. French moved from paper-based processes and whiteboards to B2W Maintain, which helped them cut costs and keep their equipment in production. B2W Maintain also drove proactive preventive maintenance programs and integrated seamlessly with GPS and telematics systems used for the W.L. French fleet.
Operational Impact
  • Increased speed and accuracy in bidding
  • More proactive management of maintenance
  • Increased efficiency in capturing field data daily

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