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Information Builders > Case Studies > WebFOCUS Pays Steady Dividends at U.S. Bank
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WebFOCUS Pays Steady Dividends at U.S. Bank

Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Business Operation
  • Sales & Marketing
Use Cases
  • Predictive Maintenance
  • Supply Chain Visibility
Services
  • Software Design & Engineering Services
  • System Integration
The Challenge
U.S. Bank, the sixth largest commercial bank in the United States, needed to deploy a comprehensive Business Intelligence (BI) environment that could serve the reporting needs of dozens of divisions, hundreds of developers, and hundreds of thousands of users. The bank required a solution that could streamline access to corporate data, establish a BI competency center to train users, and make BI software readily available to both users and developers. The bank also needed a secure and pervasive reporting environment that could be integrated into the core activities and business processes at the bank, positively impacting both employees and customers.
About The Customer
U.S. Bancorp, operating as U.S. Bank, is the sixth largest commercial bank in the United States with assets in excess of $221 billion. The bank operates more than 2,500 banking offices and provides a comprehensive line of banking, brokerage, insurance, investment, mortgage, trust, and payment services to consumers, businesses, and institutions. To supply information and insight to this information-intensive enterprise, U.S. Bank has been working with Information Builders for almost 25 years and has promoted WebFOCUS as its BI standard since 2004. The bank relies on WebFOCUS for internal reporting throughout the bank and it is deeply integrated into their core business processes.
The Solution
U.S. Bank adopted Information Builders' WebFOCUS as its BI standard. WebFOCUS handles internal reporting throughout the bank and is deeply integrated into the bank's core business processes. The software streamlines access to all types of information and enables the bank to give its external clients exactly what they need. The bank has used the BI platform as its “go-to” BI environment for all its reporting needs. WebFOCUS is deployed so broadly because it can access many different data sources and be deployed readily on many computing platforms. The bank has established several WebFOCUS servers on z/OS, Unix, and Windows to access data structures on those platforms as well as SQL Server, Oracle, and FOCUS. WebFOCUS can take advantage of the bank’s mainframe security architecture.
Operational Impact
  • WebFOCUS is popular from coast to coast because it is so effective for so many different types of users.
  • Businesspeople can point and click to get answers to their questions.
  • Some reports are used by a few people, others by thousands.
Quantitative Benefit
  • WebFOCUS supports the needs of hundreds of thousands of users.
  • The bank has approximately 300 active users of WebFOCUS Developer Studio.

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