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WebFOCUS Turns Neways Into a Cleaner, Data-Driven Company
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Consumer Goods
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Predictive Quality Analytics
- Real-Time Location System (RTLS)
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
- System Integration
- Training
The Challenge
Neways, a company that designs, manufactures, and sells personal care, household, and nutritional products, faced the challenge of standardizing global reporting systems and processes. The company needed to provide business analysts with a self-service BI environment and deliver critical business information to a large, dispersed network of independent distributors. The structure of the organization created unique challenges for Neways’ IT team. Internally, business analysts needed self-service reports to help monitor finances, anticipate trends, and predict results based on current insight. Externally, Neways’ enormous and globally dispersed user base of independent distributors needed access to real-time production data to support sales efforts and track qualification for monthly bonuses.
About The Customer
Neways Enterprises is a company that designs, manufactures, and sells products that are free of harmful ingredients. Its innovative personal care, household, and nutritional products are distributed to 31 countries worldwide. With headquarters in Springville, Utah, Neways has regional offices in Japan, Korea, Taiwan, Hong Kong, Australia, New Zealand, Malaysia, Singapore, Belgium, and Thailand. As a direct sales company, Neways provides lucrative business opportunities to hundreds of thousands of independent distributors worldwide. The structure of the organization creates unique challenges for Neways’ IT team.
The Solution
To solve both of these challenges, Neways Chief Information Officer Kevin Givan spearheaded an initiative to help Neways become a more data-driven company, with an emphasis on modernizing its reporting environment. Technology from Information Builders is central to his strategy. WebFOCUS provides Neways with a flexible, general-purpose reporting environment that not only keeps the diverse user base informed, but also drives sales and revenue. Thanks to a performance boost from WebFOCUS Hyperstage, the new business intelligence (BI) platform exceeded original expectations. Neways uses Hyperstage for large distributor reports and complex internal reports, such as financial reporting requests that need to be turned around quickly.
Operational Impact
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