Download PDF
Case Studies > Why Datto is the Clear Choice for Clare Computer Solutions

Why Datto is the Clear Choice for Clare Computer Solutions

Technology Category
  • Infrastructure as a Service (IaaS) - Backup & Recovery
  • Infrastructure as a Service (IaaS) - Cloud Computing
  • Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries
  • Professional Service
Applicable Functions
  • Business Operation
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Challenge
Clare Computer Solutions (CCS) was seeking a vendor to meet their needs for backup, disaster recovery, and business continuity. They required a solution that was easy to set up and maintain, and that could be managed efficiently with minimal ongoing support. Additionally, they needed a vendor that could provide reliable technical support, especially during disaster recovery tests.
About The Customer
Clare Computer Solutions (CCS) is a leading managed services provider (MSP) that has been helping industries move forward with technology since 1990. CCS works as an extension of their clients’ businesses, providing comprehensive IT services and solutions. They focus on delivering high-quality, reliable technology solutions to ensure their clients' operations run smoothly and efficiently. CCS values partnerships with technology vendors that offer robust, easy-to-manage solutions and strong support, aligning with their mission to keep clients free from costly downtime.
The Solution
CCS chose Datto for its comprehensive backup, disaster recovery, and business continuity solutions. Datto's 'out-of-the-box' solution required minimal setup and ongoing support, making it easier for CCS to manage. The integrated multi-tenant management console allowed one engineer to support many customers, saving time and resources. Datto's 24/7/365 technical support was crucial for CCS, especially during disaster recovery tests, providing peace of mind and ensuring successful recovery operations. Datto's technology enabled quick recovery of VMs locally or in the cloud, minimizing downtime for CCS's clients.
Operational Impact
  • Datto's solutions have proven easier to maintain, resulting in lower costs over time.
  • The integrated multi-tenant management console has saved engineers' time, allowing them to focus on other tasks.
  • Datto's 24/7/365 technical support has been invaluable during disaster recovery tests, providing reliable assistance during off-peak hours.
Quantitative Benefit
  • CCS has a fleet of 90 Datto devices.
  • The six customers still using virtual-only enterprise backup software account for two-thirds of CCS's data protection support tickets.

Related Case Studies.

Contact us

Let's talk!

* Required
* Required
* Required
* Invalid email address
By submitting this form, you agree that IoT ONE may contact you with insights and marketing messaging.
No thanks, I don't want to receive any marketing emails from IoT ONE.
Submit

Thank you for your message!
We will contact you soon.